Infrastructure Analyst, Desktop

As an Infrastructure Analyst at our company, you will play a crucial role in ensuring the operational health of the platform by providing support in various aspects such as service, risk, cost, and people. Your responsibilities will include maintaining system utilities and tools, supporting the platform's operational stability, and enhancing technology performance by working closely with feature teams. This role offers an opportunity to learn new skills in a dynamic environment. **Key Responsibilities:** - Provide input to and support the team's activities to maintain platform integrity in line with technical roadmaps - Support change demands from domains or centers of excellence - Contribute to the delivery of a robust production management service for relevant infrastructure platforms - Contribute to the delivery of customer outcomes, innovation, and early learning by testing products and services **Qualifications Required:** - Capable communicator with the ability to explain complex technical concepts clearly - Solid background in Agile or DevOps environment with continuous delivery and continuous integration - Experience in IT operations and coordination of support services across multiple sites - Exposure in IT procurement activities and adherence to organizational standards - Knowledge of IT policies, procedures, and security protocols - Experience in asset tracking, leasing processes, and lifecycle management optimization - Monitoring infrastructure costs, identifying cost-saving opportunities, and contributing to budgeting and forecasting efforts - Maintaining detailed documentation, generating reports for audits, and strategic planning support Join us in this exciting role at the associate level and contribute to the success of our platform by ensuring compliance with policies and regulatory obligations.,