Infra Application Management-BigFix Administrator

Job Description

Job Purpose : Primarily responsibility of ensuring Application Problem Management, Application Performance Management, Application Obsolescence Management, Audit Compliance and Vendor management for Infra Applications Manage L1, L2 projects and deliveries Role & responsibilities : Project Management and Delivery Planning Solution designing on handling Capacity growth Ensure project implementation within approved budgets Manage & collaborate for implementation of Infrastructure & Software components Environment Setup preparation basis the sizing components required Testing Technology components and requirements viz. High Availability, Scalability, Automation and Monitoring Manage and report all high impact, critical problems/risks Updates to stakeholders on project status Problem Management Ensure logged problems are addressed and resolved at utmost priority. Understand the root cause of the issue and provide solution based on capacity, design or process changes. Application Performance and Capacity Management Setup and review monitoring reports for identifying potential bottlenecks on performance and availability Provide solution based on capacity, design or process changes Ensure periodic capacity reviews for applications and report on capacity augmentation requirements Obsolescence Management Review application obsolescence wrt supported OEM versions for application, OS, DB and middleware components Plan and implement upgrades for obsolete components Ensure stakeholder updates about the upgrades Ensure appropriate sign-offs before production movements Ensure updates to relevant governance systems post upgrades Audit and Compliance - Ensure Change and Release management procedure is followed and update to relevant IT-Governance systems post change if required Ensure DR drills for applications as per ISG policy Accountability for audit compliance related to applications managed Vendor Management Application Security management Key Skills : Project Management, BigFix Inventory, BigFix LifeCycle, BigFix Compliance Module, SCCD Maximo, Middleware, written and oral communication, IIS