OTA - Head of Tours & Experiences Hahalolo Of India Social Network And Travel

8.0 - 10.0 years

12 - 20 Lacs

Kolkata

Work from Office

Job Summary: Key Responsibilities: Lead Soctrip's Tours vertical as P&L owner, building a marketplace for tour guides and travel agencies to list customized tours, achieving $100M annual GMV while establishing Soctrip as India's premier tours and experiences platform. Lead the entire OTA team and drive strategic direction for OTA growth Set performance targets, manage budgets, and oversee partner development and campaign success Develop and execute OTA sales and marketing strategy Manage high-level partnerships with OTA platforms Supervise all sub-teams: Sales, Admin, Campaign, and Support Analyze OTA performance reports and optimize KPIs Ensure confidentiality of seller information; take full responsibility for any damage caused to sellers/partners/users or Soctrip Do not use personal contact information (including phone numbers, email addresses, social media accounts, messaging apps, etc.) to communicate with sellers/partners/users. Only use company-approved contact details for sellers/partners/users communication and support during your employment with Soctrip and Hahalolo Requirements: Education : Bachelor's degree in Tourism, Business, or related field; MBA preferred Experience : 8-10 years in tours/activities industry with 5+ years in leadership Technical Skills : Understanding of tour marketplace platforms (Viator, GetYourGuide, Klook) Knowledge of tour guide licensing and certification requirements Experience with experience management systems Understanding of commission-based marketplace models Key Competencies: Proven track record of building tour guide networks (500+ guides) Experience with tour operator associations (IATO, TOAI, ATOAI) Understanding of tour types (cultural, adventure, food, private tours) Knowledge of tourist destinations across India Experience with 20-30% commission marketplace models Performance Metrics: Monthly GMV target: $8.3 million Tour guide onboarding: 200+ monthly (150 individual guides, 50 agency tours) Average commission: 20-25% Tour quality rating: 4.5+/5 Repeat booking rate: 30%+ Benefits: Dynamic and friendly global start-up work culture Competitive salary with regular performance reviews Fun team activities: monthly birthdays, events, and gifts Annual team building and company outings Supportive environment during personal or health-related situations Paid leave and other benefits as per company policy

Posted 4 days ago

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