Indian Caller (Domestic Voice Process)

Position: Indian Caller (Domestic Voice Process)

Location: Virar, Mumbai
Employment Type: Full-Time (On-site) Experience Required: Minimum 1 Year in Domestic Calling or Customer Support
Compensation: Hike on Current Package
Requirement: Female Candidates Only

Role Overview:

We are hiring a professional and confident Indian Caller (Female) for our Virar-based office. The ideal candidate will have at least 1 year of experience in domestic voice calling or customer support, with strong communication skills and a positive, customer-focused approach.

Key Responsibilities:

• Make outbound calls to potential clients/customers and handle inbound queries
• Explain products or services clearly and professionally
• Maintain proper records of calls, leads, and follow-ups
• Achieve daily/weekly calling targets and maintain quality standards
• Coordinate with internal teams for lead tracking and client communication
• Ensure a high level of customer satisfaction through effective communication
• Follow communication scripts and adhere to company protocols

Requirements:

• Minimum 1 year of experience in domestic calling or customer service
• Female candidate (mandatory)
• Strong verbal communication skills in Hindi and English
• Confident, polite, and professional telephone etiquette
• Basic knowledge of computers and CRM tools is preferred
• Ability to multitask and manage time effectively
• Team player with a positive and proactive attitude

What We Offer:

• Hike on your current salary based on skills and experience
• Stable and supportive work environment
• Career growth opportunities within the team
• Fixed working hours with a good work-life balance

To Apply:

Please send your updated resume with your current CTC, expected salary, and notice period to:
[email protected]
Subject line: Application for Indian Caller – Virar (Female)

Job Type: Full-time

Work Location: In person