indiamart caller

About the Role

We are looking for an enthusiastic and results-driven Telecaller to join our IndiaMART process team. The role involves reaching out to potential and existing customers, explaining IndiaMART services, generating leads, and ensuring smooth onboarding of clients.

Key Responsibilities

• Make outbound calls to potential and existing customers from provided leads/data.
• Explain IndiaMART services, subscription plans, and benefits to clients.
• Generate leads and convert inquiries into successful business listings or paid subscriptions.
• Handle inbound calls and resolve customer queries related to IndiaMART.
• Maintain daily call logs, follow-up records, and update CRM/Excel sheets.
• Achieve daily/weekly/monthly calling and conversion targets.
• Provide excellent customer service to ensure customer satisfaction and long-term association.

Requirements

• Minimum qualification: 12th pass / Graduate in any field.
• 1–2 years of experience in telesales, telecalling, or customer service (Freshers can also apply).
• Good communication skills in Hindi and English (knowledge of regional language is a plus).
• Basic computer knowledge (MS Excel, Email, CRM handling).
• Ability to convince and negotiate with customers.
• Goal-oriented, self-motivated, and target-driven.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person

Speak with the employer
+91 7250260111