India Center Head Telecom Operations & Administration

As the India Center Head - Telecom Operations, you will play a crucial role in leading the strategic setup, operations, and scaling of the India delivery center. Your responsibilities will include: - **Telecom Delivery Oversight:** - Lead nationwide network deployment programs encompassing wireless, wireline, and FTTx rollouts. - Drive large-scale fiber optic infrastructure projects from trenching and splicing to testing and commissioning. - Oversee data center setup and operations, ensuring rack & stack, structured cabling, cooling, and uptime management. - Ensure compliance with telecom regulations and customer SLAs across all projects. - **India Center Setup & Administration:** - Identify the strategic India center location based on operational, cost, and talent availability parameters. - Plan and execute infrastructure build-out including interiors, IT setup, utilities, and physical security. - Oversee onboarding of support functions like HR, Admin, Facilities, IT Support, Procurement, and Security. - Ensure compliance with safety, workplace regulations, labor laws, and statutory clearances. - **People & Delivery Management:** - Build, scale, and lead cross-functional teams in network operations, engineering, project management, and service delivery. - Drive hiring, training, and organizational design for efficient execution and governance. - Own client satisfaction, program P&L, and continuous improvement initiatives. - Establish vendor ecosystems and service partners to support operations. Your qualifications should ideally include: - 15+ years of telecom infrastructure experience with exposure to fiber rollout, network deployment, and data center operations. - Experience in setting up operational centers or leading regional hubs from the ground up. - Strong understanding of real estate selection, facility build-outs, and center administration workflows. - Success in managing cross-geography projects and telecom infrastructure programs. - Ability to interact with senior leadership and drive outcomes across various areas. Preferred qualifications may include: - Bachelors or Masters degree in Engineering (Telecom, Electrical, Civil, or related disciplines). - PMP/ITIL or Infrastructure Facility Management certifications. - Experience working with global telecom clients and standards. In this role, you will lead the creation and scale-up of a flagship telecom operations center in India, combining technical delivery leadership with infrastructure setup and administrative control. You will work in a high-impact role with autonomy, visibility, and a growth roadmap.,