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Dialer Manager-Cross Sell eBranch

IDFC FIRST Bank

0.0 years

Thane, Maharashtra, India

On-site

Job Requirements About the Role The Dialer Manager Cross Sell eBranch is responsible for overseeing the daily operations of the inbound/outbound call center dialer system. This role ensures real-time management of dialer functionalities, database uploads, and telecom line optimization to maximize customer connectivity and agent productivity. The position plays a critical role in enhancing campaign performance and operational efficiency within the Retail Asset business. Key Responsibilities Primary Responsibilities Manage the end-to-end functionality of the outbound call center dialer in real time. Upload and manage customer databases within the dialer application. Monitor and optimize databa...

Posted 1 week ago

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