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3.0 - 7.0 years
0 Lacs
kochi, kerala
On-site
As a Robotic Process Automation Infrastructure Support Engineer at EY, your responsibility will be the support and administration of the on-premises RPA hosting infrastructure. You will utilize ITIL methodologies to provide technical support and expertise for the secure access to on-premises RPA Microsoft Windows desktops. Your role will involve working with vendor management, scheduling and implementing infrastructure maintenance, Windows image updates, operating system upgrades, new deployments, decommissioning, creation and maintenance of documentation for infrastructure and end users, ensuring security compliance with EY policies, reporting any breaches or compromises, providing knowledg...
Posted 2 weeks ago
12.0 - 14.0 years
0 Lacs
bengaluru, karnataka, india
On-site
About Ethos Ethos was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones. We leverage deep technology and data science to streamline the life insurance process, making it more accessible and convenient. Using predictive analytics, we are able to transform a traditionally multi-week process into a modern digital experience for our users that can take just minutes! We've issued billions in coverage each month and eliminated the traditional barriers, ushering the industry into the modern age. Our full-stack technology platform is th...
Posted 1 month ago
11.0 - 13.0 years
11 - 13 Lacs
hyderabad, telangana, india
On-site
The Problem Management Problem Analyst is accountable for driving availability by being responsible for eliminating risks to the availability of IT systems. In this role you will partner with technical SMEs and uncover root cause of major incidents, then defining and closing gaps of technical risks in the environment. The Problem Analyst is aligned with domain subject matter experts and will partner to organize, escalate, ensure leadership visibility on outstanding risks, and preventing the recurrence of managed incidents in the environment. The Problem Analyst will have exposure to senior management, technical SMEs, and the authority to escalate requests to reduce risk as quickly as possibl...
Posted 1 month ago
3.0 - 12.0 years
0 Lacs
hyderabad, telangana
On-site
As a Global Problem Manager, your primary responsibility will be to follow the end-to-end global problem management process to effectively manage problems throughout their lifecycle. Your main objectives will include preventing incidents from occurring, minimizing the impact of incidents, and implementing strategies to maximize employee adoption and usage while minimizing resistance. This will ultimately ensure acceptable levels of incidents in support of our client services. You will be accountable to the Problem Management Process Owner and will play a crucial role in problem identification and recording. This will involve coordinating all aspects of problem investigation, diagnosis, and r...
Posted 3 months ago
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