7 Inboundoutbound Calls Jobs

As a Customer Service Associate at Accenture in Noida, you will be responsible for managing and resolving customer queries, handling escalations, and ensuring customer satisfaction by providing the best resolutions. Your role will involve closing faults and complaints within SLA's and providing inbound/outbound calls, as well as e-mail and chat support to address customer issues. You will be a part of the Service Desk team, offering 1st level customer service support and acting as a Single Point of Contact ("SPOC") for both users and clients. We are looking for individuals who possess the ability to work effectively in a team, are adaptable and flexible, demonstrate agility in learning quickly, have strong collaboration and interpersonal skills, and excel in written and verbal communication. Your responsibilities will include analyzing and solving lower-complexity problems, interacting with peers within Accenture, receiving moderate level instruction on daily tasks, and detailed instructions on new assignments. Your decisions will impact your work and potentially that of others. This role may require working in rotational shifts. Accenture is a global professional services company with expertise in digital, cloud, and security solutions. Our team of 699,000 people across more than 120 countries delivers technology and human ingenuity to create value for clients, shareholders, partners, and communities. If you are interested in joining a dynamic team dedicated to driving change and success, visit www.accenture.com for more information.,

You will be responsible for making inbound/outbound calls to prospective clients, introducing our products and services, generating leads, providing information about products/offers/services, explaining product features, and answering customer queries. The ideal candidate should possess excellent verbal communication skills and have a minimum of 1 to 3 years of relevant experience. Freshers are also welcome to apply for this role. This position is based in Kanpur, and candidates from only this location will be considered. The salary offered for this role ranges from 8000 to 15000 per month, along with incentives.,

The responsibilities for this role include handling inbound and outbound calls with good communication skills. You will be required to inform customers about the company's services and loans, manage customer calls promptly, generate leads that can convert into new customers, and identify customer needs to persuade them to purchase the product or service. This is a full-time job opportunity suitable for freshers. The ideal candidate should have a Bachelor's degree, and prior experience of 2 years in tele sales is preferred. Proficiency in Tamil and English languages is also preferred for this role. The work location for this position is in person.,

As an Immigration Consultant with Telesales Experience at Atlantis Migration Consultants in Calicut, you will play a crucial role in handling telephonic inquiries, counseling clients on immigration options, and converting leads into successful client enrollments. Your responsibilities will include providing accurate information on immigration programs, guiding potential clients through visa processes, and ensuring timely follow-ups to maintain a strong client database. You must have a minimum of 2 years of experience in telesales or immigration consultancy, along with excellent communication and persuasive skills. A customer service-oriented approach, knowledge of immigration processes, and the ability to meet monthly sales targets are essential. A Bachelor's degree in any discipline is preferred. Your work schedule will be from Monday to Saturday, 9:00 AM to 6:00 PM, with attractive incentives on conversions and a friendly work environment. Additional benefits include cell phone and internet reimbursement, paid sick time, paid time off, and performance bonuses. Join us at Atlantis Migration Consultants to embark on a rewarding career where you can utilize your telesales experience and passion for assisting clients in their immigration journey.,

The role involves communicating with customers through outbound calls to potential customers and following up on leads. You will need to understand customer needs and identify sales opportunities, answering their questions and providing additional information via email. It is essential to keep up with product and service information updates and maintain a database of current and potential customers. You will be responsible for explaining and demonstrating product and service features, staying informed about competing products, and upselling products and services. Additionally, researching and qualifying new leads into opportunities are part of the job responsibilities. The ideal candidate should have 2-4 years of experience and possess knowledge in ERP, LMS, coding, and psychometric assessments. Product demonstration skills, proficiency in inbound-outbound calls, and proficiency in Google Workspace tools such as Google Docs, Google Sheets, and Google Slides are required. Good communication skills in English, Hindi, and Marathi, along with strong logical, analytical, and interpersonal skills are desired. Organizational skills, multitasking abilities, excellent telephony and cold calling skills, strong listening and sales skills, and the ability to achieve targets are crucial for this role. A personal computer/laptop with fixed or fiber line broadband connection is necessary for this position. The salary offered for this position is competitive and is among the best in the industry.,

You will be joining Atlantis Migration Consultants as an Immigration Consultant with telesales experience, based in Calicut. Your role will involve counseling clients on various immigration options, handling inbound and outbound calls, and converting leads into successful client enrollments. Responsibilities include effectively managing telephonic inquiries, providing accurate information on immigration programs for different countries, counseling potential clients on visa processes and eligibility, converting inquiries into appointments and enrollments, maintaining a client database, meeting monthly sales targets, preparing and sending necessary documentation support, and coordinating with the processing team for timely submissions and updates. To excel in this role, you should have a minimum of 2 years of experience in telesales or immigration consultancy. Strong communication and persuasive skills, excellent telephone etiquette, customer service orientation, knowledge of immigration processes, target-driven mindset, and a bachelor's degree in any discipline would be preferred. Your work schedule will be from Monday to Saturday, 9:00 AM to 6:00 PM. The benefits of this position include attractive incentives on conversions, a friendly and professional work environment, growth opportunities within the company, cell phone and internet reimbursement, paid sick time, paid time off, and performance bonuses. If you are looking for a challenging yet rewarding opportunity in the field of immigration consultancy with a focus on telesales, then this role at Atlantis Migration Consultants could be the perfect fit for you.,

The job involves communicating with customers, making outbound calls to potential customers, and following up on leads. You will be responsible for understanding customers" needs, identifying sales opportunities, and answering their questions. Additionally, you will send additional information via email and keep up with product and service updates. Your duties will include creating and maintaining a database of current and potential customers, explaining and demonstrating product features, and staying informed about competing products. Upselling products and services, researching and qualifying new leads, and managing students from classes 1 to 12 in the school classroom or computer lab are also part of the role. You will deliver lectures through the LearnQoch LMS platform, ensure student attendance, and create assessments and practicals as per the curriculum when required. Skills required for this position include coding and psychometric assessment knowledge, product demonstration, inbound-outbound calls, good communication in English, Hindi, and Marathi, logical and analytical skills, interpersonal skills, organizational skills, multitasking abilities, telephony and cold calling skills, strong listening and sales skills, and the ability to achieve targets. Desired qualifications for this role include an educational background in B.Tech (Comp), MSc (Comp), BSc (Comp), MCA/BCA. Knowledge in Google Workspace (Google Doc, Google Sheet, and Google Slide) is preferred. A personal computer/laptop with fixed or fiber line broadband connection is required for this position. The salary offered is best in the industry.,