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Kotak Mahindra Bank
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Inbound Officer

Inbound Officer

Kotak Mahindra Bank

0 - 3 years

2 - 3 Lacs

Thane

Posted:2 months ago| Platform:

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Skills Required

Communication Skills Customer Service Cross Selling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities -Assisting in resolving customer queries. -Contacting potential or existing customers to inform them about a product or service using scripts. -Answering questions about products or the company -Asking questions to understand customer requirements and close sales -Providing information to customers. -Monitoring sales performance. -Closing sales deals. -Keeping a record of calls and relevant details. -Go the "extra mile" to meet sales quota and facilitate future sales -Keep records of calls and sales and note useful information -Make sales or recommendations for products or services that may better suit customer needs -Adhere to all company policies and procedures Preferred candidate profile -Graduate with decent English communication. -Candidate should have a pleasing personality and should be presentable. -Should be dedicated and display integrity. -Willingness to learn with an attitude of continuous improvement. Please send your resumes to anandkumar.tripathi@kotak.com

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Kotak Mahindra Bank

Banking

Mumbai Maharashtra

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Inbound Officer