Implementation Engineer

Location: Kochi

Qualification: BCA/BTech/BSc CS

Experience: 0 - 2 years of experience

We are seeking an Implementation Engineer to join our team. The role requires excellent problem-solving skills and the ability to work closely with clients to ensure maximum satisfaction.

Responsibilities:

• To sort out software issues with the development team.
• To develop and modify SQL scripts to install new clients and new functionality for clients.
• To implement, install, and Configure Software onsite.
• To assist with client database script customization and troubleshooting.
• To execute test plans, document issues, communicate, and prioritize bugs with the development team for new software releases.
• To work closely with clients and solve customer queries regarding the Implementation of Software.
• Building and maintaining healthy business relationships with clients to ensure maximum customer satisfaction.
• Any other duties commensurate with the grade and responsibility level of this position.

Requirements:

• Good Communication Skills in English (Speaking & Writing) are mandatory.
• To conduct the scope study at the client site and be able to communicate with the Development Team.
• Have basic knowledge of software coding, like HTML.

Job Types: Full-time, Permanent

Benefits:

• Provident Fund

Schedule:

• Fixed shift

Ability to commute/relocate:

• Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person