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Home
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Sprinklr
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Implementation Consultant

Implementation Consultant

0 - 3 years

|

0 - 3 Lacs

bengaluru karnataka india

Posted:1 day ago| Platform: Foundit logo

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Skills Required

business analysis platform configuration customer experience management

Work Mode

On-site

Job Type

Full Time

Job Description

Role Responsibilities:

Configure Sprinklr solutions based on customer needs and platform best practices.
Act as a key contact for clients, managing onboarding, training, and escalations.
Deliver consulting support and insights across various project phases.
Collaborate with internal teams to ensure product adoption and operational excellence.

Key Deliverables:

Execute platform deployments ensuring alignment with future client needs.
Conduct platform health checks and recommend upgrades or enhancements.
Train customer users to maximize platform utility and satisfaction.
Analyze and address performance issues, escalating where necessary.

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