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8.0 - 13.0 years
15 - 30 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
Job Title: Lead/Implementation Consultant Core responsibilities: Lead requirements discovery sessions. Platform and configuration consultancy. Mapping of Customer use cases and business requirements to product capabilities. Build Training Schedule and deliver sessions. Build Platform Configuration. Demonstration of configured products. Perform QA, testing and UAT
Posted 1 day ago
3.0 - 5.0 years
8 - 14 Lacs
Chennai
Hybrid
Key Skills: AI data platforms, platform configuration, incident response, SLA management, root cause analysis, monitoring, documentation, troubleshooting, performance optimization, collaboration, reporting. Roles and Responsibilities: Administer, manage, and configure ADB's AI Data Platforms to meet defined business requirements. Collaborate with business analysis teams and business units to translate requirements into actionable platform configurations. Partner with Engineering Leads to align implementation plans and support operational needs. Maintain comprehensive documentation on platform configurations, procedures, and best practices. Work closely with Engineering Leads to manage incident response, perform troubleshooting, root cause analysis, and implement permanent fixes. Track key service metrics, generate reports, and provide insights to enhance service performance and user experience. Oversee daily operations of AI Products and AI Data Platforms to ensure high availability and optimal performance. Establish and maintain Service Level Agreements (SLAs) for platform uptime, response times, and service quality. Monitor and manage support issues, ensuring timely resolution and continuous process optimization. Monitor platform performance, reliability, and scalability, recommending improvements aligned with business goals. Identify gaps in service delivery, propose enhancements, and drive process improvements. Facilitate regular status updates and SLA reviews with internal and external stakeholders. Experience Requirement: 3-5 years of experience in data platform management, preferably with AI or machine learning platforms. Experience in incident response, troubleshooting, and root cause analysis in a data platform environment. Familiarity with establishing and maintaining SLAs for platform performance and service quality. Proficiency in monitoring and optimizing platform performance, reliability, and scalability. Experience with documentation and reporting on platform configurations and service metrics. Education: Any Graduation.
Posted 5 days ago
5 - 10 years
20 - 30 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
• Lead discovery efforts to gather necessary information from clients and internal team members to appropriately understand business needs and solution requirements for lead management and B2B digital marketing efforts Required Candidate profile Minimum of 5 years working with Marketo and CRM systems as a Marketo Lead or Architect, with demonstrated experience leading 3+ Marketo implementation projects
Posted 2 months ago
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