Imperia Relationship Manager

5 - 10 years

15 - 20 Lacs

Posted:2 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


Location - Pune

Profile - Imperia RM

Role & responsibilities

  • Managing Imperia Portfolio • Identify existing branch customers who meet Imperia programme criteria and flag them on the system to upgrade these customers under the Imperia programme o Through eligible lists provided by Product from time to time o Liaising with PB/ Preferred RM to flag eligible customers form Classic/ Preferred portfolio o Identifying customers through Large Transaction reports (LTR) o GMs or VPs of all Cat A companies and CSRM salary account companies o Other databases available with the RM • Acquire new customers who meet product criteria and flag them on the system o Referrals generated from existing customers o Leads generated by branch staff & personal leads o Databases • Regularly interact with the customer to build rapport and understand the profile. The profile should be captured and updated via CRA / CRMNext (wherever applicable). This profiling should be used to set customer level objectives post discussion with RBH / BM. The objectives should be tracked and reviewed as per the Branch Sales Process. • Basis the profile, a contact plan should be drawn and customer contacted. Contact report should be updated in CRMNext / CCM. Incase there is an update in the profile of the customer, then the same should be updated in CRA / CRMNext. • Enhancing customer wallet size o Ensuring that customers make us their primary bank By managing his / her wealth Knowing about where all the customer is currently banking and moving him to our Bank Ensuring that customer scope is done and products targeted accordingly Sales to family members and associates (all network)

Interested candidate can share cv directly on -

9981720226

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