Immediate Hiring For UK Collection Process (Chat Process)

1 - 5 years

3 - 5 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary

We are looking for a dedicated and skilled Customer Support Executive to join our team for the UK-based chat process (Collections). The ideal candidate will have at least 1 year of experience in chat support and be passionate about providing exceptional customer service.

Key Responsibilities

  • Handle customer queries and concerns efficiently through chat communication.
  • Provide assistance with collections and payment-related inquiries.
  • Deliver exceptional customer service while adhering to company policies.
  • Manage multiple chat conversations simultaneously.
  • Maintain accuracy and professionalism during interactions.
  • Achieve individual and team performance metrics.

Eligibility Criteria

  • Graduate with minimum 1 year of experience in a chat process role.
  • Excellent written communication skills in English.
  • Strong problem-solving and multitasking abilities.
  • Willingness to work in rotational shifts and adapt to a 5-day working schedule with 2 rotational days off.

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