Posted:6 days ago|
Platform:
Remote
Full Time
• Technical Support: Provide first-line support for iManage and addressing user inquiries and resolving issues promptly. • System Maintenance: Perform regular maintenance tasks, including updates, patches, and system health checks. • Troubleshooting: Diagnose and resolve technical issues related to the iManage application and its integrations. • Collaboration: Work closely with IT and infrastructure teams to ensure seamless integration and operation of the iManage application. • Documentation: Maintain comprehensive documentation of system configurations, procedures, and troubleshooting steps. • Technical Expertise: Proficiency in iManage document management system, cloud computing, and related legal applications. • Educational Background: Bachelor's degree in Computer Science, Information Technology, or related field. • Experience: 4+ years of experience in application support, in iManage • Communication Skills: Excellent verbal and written communication skills. • Problem-Solving Abilities: Strong analytical and problem-solving skills.
Allegis Global Solutions (AGS)
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