Job Requirements Role/Job Title: Associate Relationship Manager-Liabilities Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Lead Area Mapping in the catchment and maintain accurate and timely daily activity / Sales reports. Prepare Wish list of customers through cold calling and promotion activities to drive awareness about the bank and products across the catchment area. Ensure completion of account opening formalities with strict adherence to KYC norms. (Field verification Mandatory) Engage customers with multiple products at the time of account Opening. (viz: Mobile banking / Net banking registration / Recurring Deposit-Fixed Deposit activation) Ensuring account activation and subsequently maintaining the health of account. Ensure superior customer service to capture larger wallet share of population. Spearhead resolution of customer queries and issues. Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Ensure compliance as per the bank requirements. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: BA / BCom / BSc / BBA / BCA / BE / BTech or any other graduate. Experience: 0 to 2 years of relevant branch banking experience. Show more Show less

Job Requirements Role/ Job Title: Recovery Manager – Business Installment Loan, Personal Loan, and Micro Business Loan Function/ Department: Collections Job Purpose The role bearer has the responsibility to plan, organize, direct and oversee the activities of the collections department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is responsible for the efficiency and optimization of retrieving EMI from the customers and ensuring adherence to all the guidelines laid out by the bank contributing to the larger organizational objectives of the bank. Roles & Responsibilities Identification of branches and potential location for commercial vehicle business basis market survey, competition mapping with non-bank financial institutions and banks and the volume generated by them. Increasing the distribution channel by identifying various channels for commercial vehicle. Collaborate with the product head business loan to ensure that the customers are offered the best-in-class solutions funding or multi-funding requirements and key direct sales teams are appropriately Incentives. Design a fulfilling customer journey leading to customer delight and making IDFC First their banking partner of choice. Ensure the successful adoption of internal compliances and regulatory framework across the business. Education Qualification Graduation: Bachelor’s in Engineering / Technology / Math’s / Commerce / Arts / Science / Biology / Business / Computers / Engineering / Management Post-graduation: MBA, PGDM Experience: 2-5 Years of relevant experience in Collections. Show more Show less

Job Requirements Position: Branch Manager-Rural Company Name: IDFC FIRST Bank Job Type: Full-Time Job Category: Retail Banking Department: Retail Banking > Rural Banking > Liabilities > Branch Management > Branch Sales Location: Hanumangarh, Rajasthan 335513, India IDFC FIRST Bank is seeking a highly motivated and experienced Branch Manager-Rural to join our team in Hanumangarh, Rajasthan. As a leading retail bank, we are committed to providing exceptional financial services to our customers and we are looking for a dynamic individual to lead our rural branch. Key Responsibilities Manage and oversee the daily operations of the rural branch, including customer service, sales, and branch performance. Develop and implement strategies to increase branch profitability and achieve sales targets. Lead and motivate a team of branch staff to deliver excellent customer service and meet sales goals. Build and maintain strong relationships with customers and the local community to promote the bank's products and services. Monitor and analyze branch performance and provide regular reports to senior management. Ensure compliance with all banking regulations and policies. Qualifications Bachelor's degree in Business Administration, Finance, or a related field. Minimum of 5 years of experience in retail banking, with at least 2 years in a managerial role. Strong knowledge of rural banking and liabilities. Proven track record of achieving sales targets and managing a successful branch. Excellent leadership, communication, and interpersonal skills. Ability to work in a fast-paced and dynamic environment. Knowledge of local market and customer needs in Hanumangarh, Rajasthan is preferred. We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a driven and results-oriented individual with a passion for rural banking, we want to hear from you. Apply now to join our team at IDFC FIRST Bank as a Branch Manager-Rural. Show more Show less

Job Requirements Role/ Job Title: Branch Credit Manager Function/ Department : Micro Finance Loans Job Purpose The incumbent will be required to manage a team as well as coordinate with sales team to achieve target. You will be in direct contact with the consumers in order to establish their credit worthiness. You also need to ensure completion of credit or know your customer documents and verifications through telephonic, field and collateral visits while complying with the guidelines set forth in the in the company credit policy. The execution of this these tasks must be accomplished in such manner which is both sales supportive and risk averse. Roles & Responsibilities The incumbent will be responsible for underwriting secured and unsecured proposals for loan customers as per the laid down policies and procedure to honour the agreed service level agreements and manage city or area business volumes. To conduct personal discussion with customers to establish credit worthiness. The incumbent will ensure completion of credit or know your customer documents and verification - telephonic, field and collateral visits. To coordinate with sales to achieve targets and ensure turnaround time or service level agreements are met. To ensure credit policy adherence to the accepted standards. To control and contain front-end delinquencies by calling up customer on first presentation. To manage and supervise a team of credit underwriters and provide guidelines. Education Qualification Graduation: Any Graduate Experience: 2 to 5 years of experience in credit. Show more Show less

Job Requirements Job Requirements Role/Job Title: Relationship Manager-LAP Business: Retail Banking Function/ Department: Rural Banking Place of work: As per location Roles & Responsibilities 'Creating sales opportunities for self and team members. Acquisition : focus on lending to new customers, championing the purpose of building a large LAP book with high yield | Book Quality : maintaining portfolio quality | Maintain highest standards of Customer Service and Compliance | Adopt and promote Digital | Groom and mentor team | Secondary Responsibilities 'Building and relationship with colleagues in other business verticals for X Sell opportunities Managerial & Leadership Responsibilities 'Manage and groom team effectively. Training and mentoring the team members. Key Success Metrics Disbursals | Delinquency Management | Team attrition | Digital Adoption | Market development | Process adherence. Show more Show less

Job Requirements Job Requirements Role/Job Title - Bank Authorizer Business - Retail Banking Function/ Department: Branch Banking Place of work: PAN India Job Purpose The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build up, cross sales at the designated branch and ensure regulatory requirements.. Roles & Responsibilities Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sell Deliver business target assigned as per performance score card Giving the client need based product solutions and in the process aligning client requirements with business specifics. Assessing customer propensity and ensuring higher product penetration per relationship. Referencing for more business from existing customers. Responsible for creating a customer-focused approach for quick resolution of all queries and complaints Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, know your customer (KYC), Data & Information security etc. Assist in closure of all observations on audit report. Client relationship management and customer services related to retail banking operations Secondary Responsibilities Perform audit and ensure compliance to internal and external regulations and guidelines Provide best in-class customer service to become their banking partner of choice Key Success Metrics CA/SA/TD build up, Share of customer wallet, Product Cross Sell targets, Performance score card. Qualifications Graduate - Any discipline Post Graduate - Any discipline Experience Minimum Number of Years - 6+ years of relevant experience in Banking or allied Business Industry - BFSI Functional Area - Retail Liabilities Show more Show less

Job Requirements Job Description: Relationship Manager-TASC at IDFC FIRST Bank Company Overview IDFC FIRST Bank is a leading private sector bank in India, committed to providing innovative financial solutions to its customers. With a strong focus on customer satisfaction and employee development, we are looking for a dynamic and driven individual to join our team as a Relationship Manager-TASC. Job Title: Relationship Manager-TASC Job Type: Full-Time Job Category: Retail Banking Department: Retail Banking > Retail Liabilities > Sales > TASC Location: Dehradun, Uttarakhand, India Additional Parameters Minimum 2 years of experience in sales or relationship management in the banking or financial services industry Knowledge of TASC (Trusts, Associations, Societies, and Clubs) segment is preferred Excellent communication and interpersonal skills Ability to work in a target-driven environment Willingness to travel within the assigned territory Job Summary As a Relationship Manager-TASC, you will be responsible for managing and growing the TASC portfolio of the bank in the Dehradun region. You will be the primary point of contact for TASC clients, building and maintaining strong relationships to drive business growth. Key Responsibilities Identify and acquire new TASC clients through various channels such as referrals, cold calling, and networking Understand the financial needs of TASC clients and provide them with suitable banking solutions Cross-sell other banking products and services to TASC clients to increase revenue Build and maintain strong relationships with existing TASC clients to ensure customer satisfaction and retention Conduct regular meetings and reviews with TASC clients to understand their changing needs and provide them with customized solutions Collaborate with internal teams such as credit, operations, and product to ensure smooth and timely delivery of services to TASC clients Keep updated on industry trends, market developments, and competitor activities to identify potential business opportunities Achieve individual and team targets set by the bank Qualifications Bachelor's degree in Business Administration, Finance, or a related field Minimum 2 years of experience in sales or relationship management in the banking or financial services industry Knowledge of TASC segment and its banking requirements Proven track record of meeting and exceeding sales targets Excellent communication and interpersonal skills Strong negotiation and relationship-building skills Ability to work independently and in a team Proficient in MS Office and CRM software We offer a competitive salary and benefits package, along with opportunities for career growth and development. If you are a self-motivated and results-driven individual with a passion for sales and relationship management, we would love to hear from you. Apply now to join our team at IDFC FIRST Bank as a Relationship Manager-TASC. Show more Show less

Job Requirements Job Requirements Job Title – Associate Relationship Manager-Group Business Unit - Retail Banking-Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support the Relationship Manager in identifying prospective customers and converting them into real business opportunities. The role bearer is responsible for helping create Joint Liability Groups and centres and manage them through the formation, disbursal and collection phases while driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship. Roles & Responsibilities Manage zoning activity to map household needs in villages and areas allocated. Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets. Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship. Maintain high collections efficiency through discipline and drive. Monitor preparation of accurate documentation of loans and saving account. Coordinate with operations officer to ensure timely and accurate data entry. Ensure compliance as per the bank requirements. Conduct field audits and customer verifications to ensure high quality of accounts. Gather Latest Market intelligence and track and benchmark against best practices in competitor banks. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Educational Qualifications Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience 0 - 5 years of relevant branch banking experience. Show more Show less

Job Requirements Role/ Job Title: Credit Manager-Rural Credit-Business Banking Underwriting Function/ Department: Business Banking Underwriting Job Purpose To assess, evaluate, review, and approve proposals as a first officer for the business banking relationship which is referred to retail credit. Maintain the service level deliverables agreed with counter parts. Effective portfolio management including regular monitoring, early warning identifications, deferral tracking, renewals and working on appropriate account strategy in conjunction with business team in line with the Banks’s risk appetite Roles & Responsibilities Appraisal of proposals: Credit appraisal of loan application within defined guidelines and accordingly take decision, recommend for approval to higher authorities. To convey a clear opinion/ Highlight Critical risks along with suitable mitigates if any, regarding the acceptability of the proposed transactions/ facilities covering business model, industry risk, structure, Bank Conduct and Financials risk. Awareness of the product proposed, suitability to client requirement Conduct personal discussion with customers. Portfolio Monitoring Timely Renewal Deferral Management EWS Management Customer visits on key customers and high value relationship TAT Maintaining the defined credit and end to end TATs to timely service internal as well as external customers. Education Qualification Graduation: Any graduate Experience: 2-5 years of relevant experience. Show more Show less

Job Requirements Role/ Job Title: Teller Function/ Department: Branch Banking Job Purpose The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build up, cross sales at the designated branch and ensure regulatory requirements. Roles & Responsibilities Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sell Deliver business target assigned as per performance score card Giving the client need based product solutions Assessing customer propensity and ensuring higher product penetration per relationship Referencing for more business from existing customers Responsible for creating a customer-focused approach for quick resolution of all queries and complaints Ensuring adherence to banking regulation & policies pertaining to Anti Money Laundering (AML), Know Your Customer (KYC), Data & Information security etc. Assist in closure of all observations in audit report Client relationship management and customer services related to retail banking operations Custodian of the branch vault and manage the vault limits Supervise all cash and non-cash transactions like DD/MC, fund transfer etc. Updating the key registers regularly Review branch reports like end of day (EOD), cash position report, instruments issued etc. Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable, reconciliation and maintenance of suspense accounts register as per the required format Education Qualification Graduation: Any Discipline Experience: 0 to 2 years of relevant experience Show more Show less

Job Requirements Role/Job Title : Sales Manager - Gold Loan Function/ Department : Gold Loan Job Purpose The role entails the responsibility of generating Gold loan business through different channels. It includes administering and training a team of Direct Selling Teams to expand Gold loan business in that locality/branch. Roles & Responsibilities Ensuring Monthly Sales targets are meet with acquisition in NTB (New to Bank) and ETB (Existing to Bank) customers. Existing liability customers are pitched for Gold loans. Ensure month on month growth in EOP (Execution only platform) Assets for Gold loan business/per branch. Fee Income should be Minimum 1% of total disbursals. Customer Follow ups to be done at regular intervals for timely renewal of cases so as to ensure Minimum renewal pending cases. Co-ordination with valuers to be done time to time basis. Ensure most of the customers are aligned to pay valuation charges as per product norms. Ensuring healthy collections with Nil First equated monthly installment / First presentation Default and minimizing fresh flow in Bucket X. PSL (Priority sector lending) Tagging and should be aware about PSL norms. Helping branch liability team in Audits and ensuring proper communications to customer before any packet Opening. Conduct Marketing activities in the local market for generating NTB gold loan customers. Willingness to work extensively in the field and travel across the region on short notice. Carrying out ad-hoc activities as per the requirement of the department. Proficient in MS - Word /Excel and power point Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situation. Educational Qualifications Graduation: Any Graduate Experience: 2 to 5 years of experience in Gold loan sales. Show more Show less

Job Requirements Role/Job Title : Sales Manager - Gold Loan Function/ Department : Gold Loan Job Purpose The role entails the responsibility of generating Gold loan business through different channels. It includes administering and training a team of DSTs to expand Gold loan business in that locality/branch. Roles & Responsibilities Ensuring Monthly Sales targets are meet with acquisition in NTB (New to Bank) and ETB (Existing to Bank) customers. Existing liability customers are pitched for Gold loans. Ensure month on month growth in EOP (Execution only platform) Assets for Gold loan business/per branch. Fee Income should be Minimum 1% of total disbursals. Customer Follow ups to be done at regular intervals for timely renewal of cases so as to ensure Minimum renewal pending cases. Co-ordination with valuers to be done time to time basis. Ensure most of the customers are aligned to pay valuation charges as per product norms. Ensuring healthy collections with Nil First Equally Monthly Installment /FPD and minimizing fresh flow in Bucket X. PSL(Priority sector lending) Tagging and should be aware about PSL norms. Helping branch liability team in Audits and ensuring proper communications to customer before any packet Opening. Conduct Marketing activities in the local market for generating NTB gold loan customers. Willingness to work extensively in the field and travel across the region on short notice. Carrying out ad-hoc activities as per the requirement of the department. Educational Qualifications Graduation: Any Graduate Experience: 0 to 2 years of experience in Gold loan sales. Show more Show less

Job Requirements Role/Job Title: Technical Manager Business: Retail Banking Roles & Responsibilities 'Monitoring and adhering to process, technical policy, project approval policy Develop new policies/ initiatives & lead to region specific innovations. Project Approval grid through Developer Categorization Suggest process improvement & effective implementation of same Conducting spot checks at various locations and suggest region specific amendments to increase business and mitigate risk. Monitor technical evaluation process Manage vendors involved in the technical evaluation process. Ability to lead and nurture team, maintain quality, partner with business, maintaining portfolio quality. Train and evaluate the proficiency levels of the team on the regular basis, including cross functional trainings. Maintain TAT targets for the technical evaluation process. Secondary Responsibilities ' Ensure capability building and up-skilling of the team by providing adequate training to team to meet the requirements of the role and be able to handle market dynamics Responsible for delivering best in class merchant onboarding experience Key Success Metrics Acquisition, Portfolio Quality Underwriting Portfolio quality parameters Show more Show less

Job Requirements Role/Job Title: Associate Relationship Manager -Loan against property Function/Department: Rural Banking Job Purpose To deliver a high-quality client service and customer retention. Enhance product sales and new client acquisition. Roles & Responsibilities Identifying New Markets, must work towards attracting new customers and generating leads through local activities like organizing canopy activities/leaflet distribution/cold calling and etc. To service, the leads referred by sales front/cross/selling or other channels. To deliver a high-quality client service and customer retention approach to managing client relationships to enhance product sales and new client growth targets. Achieve agreed individual performance targets for income generation, product sales and new client growth targets. Login to disbursement completion, fulfilment, counselling, and handholding the customer through the entire process of sanction and disbursement. Ensuring that customer doesn’t become a non-starter e.g. helping collections to recover EMI’s in case of default. Building the relationship in the Market by meeting the Local Builders, Business communities and new channels. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 0 to 2 Years in NBFCs/Banking. Show more Show less

Job Requirements Job Title - Deputy Manager-Acquisition(Corporate Salary) Function -Branch Banking Job Purpose The role entails direct customer interaction and is responsible for business acquisition of corporate Salary accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Key / Primary Responsibilities of the Role - List the primary deliverables Acquisition of NTB Corporate Salary account customers in the identified segment and reference generation from the specified catchment area Ensure acquisition of high quality corporate salary accounts in terms of product mix, segments and constitution mix Proactive registration, account activation and 3 month funding for incentive gating Engage customers with multiple products at the time of account Opening (viz: Mobile banking / Net banking registration / RD- FD activation) Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer Assist and support the Sales Manager in catchment mapping and scoping exercise Provide regular feedback to SM / RM on opportunities and customer needs Ensure adherence to selling norms, account opening formalities and KYC norms Ensure strict compliance with internal guidelines and external regulations Ensure quality sourcing in line with the Bank's policy Preparation of wish list of customers through promotion activities Generating leads for family accounts and other cross sell products Proactive resolution of customer queries Secondary Responsibilities - List the deliverables other than primary, but essential for the role High degree of market awareness and understanding of customer's needs Collaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity Qualifications Graduate - Any discipline Part Time / Full Time - Full Time Experience Minimum Number of Years - 0-4 years Industry – BFSI Functional Area – Sales Level / Capacity - Junior Management Show more Show less

Job Requirements Job Description Job Title – Sales Manager- Consumer Durable Loan Function – Retail Banking Job Purpose The role entails direct customer interaction and is responsible for acquisition of Consumer Durable loan customers for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to supervise catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Acquisition of Consumer Durable loan customers in the identified segment Meet and exceed the defined targets of new customer acquisitions month on month by analyzing transaction banking needs of the customer Provide regular feedback to RM on opportunities and customer needs Ensure adherence to selling norms and SOPs defined by the organization Ensure strict compliance with internal guidelines and external regulations Ensure quality sourcing in line with the Bank's policy Educational Qualifications Graduate – Any graduate Experience: 2-5 years of experience in Sales. Show more Show less

Job Requirements Role/ Job Title: State Manager Function/ Department: Risk Containment Unit Job Purpose The role holder has the responsibility of managing the Risk Control activities covering all products across the Retail platform within the state. The role holder is expected to undertake evaluation of business processes on the basis of random sampling of loan proposals on pre-defined parameters, document and report the findings together with process enhancements to management. It will include analysis of critical MIS reports for identification of uneven trends, undertake fraud investigations and implement fraud control. Roles & Responsibilities Managing entire RCU activities for the assigned state. Undertake risk control, Fraud Control (FCU/RCU), Investigations & Field Verifications activities in the allocated area. Pre-disbursement sample verification for checking authenticity of documents. Post-disbursement sample checking through borrower visits. Regularly monitoring RCU agencies. Co-ordinate with the location teams for any FCU related issues like fraud rackets, internal frauds, investigation of linked locations. Ensuring that the risk of various processes being outsourced to DSAs & CPAs is mitigated Maintaining and sharing of MIS at approved intervals. Ensure sanctity of Data reported. Ensure audit of assigned business for verifying process compliance. Implement projects in core risk infrastructure, tools, systems and data. Ongoing research and keeping abreast with the latest fraud trends and providing updates to various departments within the Bank. Manage fraud surveillance mechanism on banking transactions. Co-ordinate with branches and other business departments and support units on investigations and to implement the anti-fraud or corrective measures. Managerial And Leadership Responsibilities Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity. Attract & retain best-in class talent to meet Bank's rapid growth targets. Education Qualification Graduation: Any graduate Experience: 5-10 Years (Experience can be less in case of merit and relevant experience/ certification) Show more Show less

Job Requirements Role/Job Title: Associate Relationship Manager-Group Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support the Relationship Manager in identifying prospective customers and converting them into real business opportunities. The role bearer is responsible for helping create Joint Liability Groups and centres and manage them through the formation, disbursal and collection phases while driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship. Roles & Responsibilities Manage zoning activity to map household needs in villages and areas allocated. Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets. Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship. Maintain high collections efficiency through discipline and drive. Monitor preparation of accurate documentation of loans and saving account. Coordinate with operations officer to ensure timely and accurate data entry. Ensure compliance as per the bank requirements. Conduct field audits and customer verifications to ensure high quality of accounts. Gather Latest Market intelligence and track and benchmark against best practices in competitor banks. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Educational Qualifications Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 0 - 2 years of relevant branch banking experience. Show more Show less

Job Requirements Role/Job Title: Associate Relationship Manager-Micro Enterprise Loan(MEL) Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Manage zoning activity to map household needs in villages and areas allocated. Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets. Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship. Nudge behavioral changes in customers to drive them towards online banking. Maintain high collections efficiency through discipline and drive. Monitor preparation of accurate documentation of loans and saving account. Coordinate with operations officer to ensure timely and accurate data entry. Ensure compliance as per the bank requirements. Conduct field audits and customer verifications to ensure high quality of accounts. Gather latest Market intelligence and track and benchmark against best practices in competitor banks. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: BA / BCom / BSc / BBA / BCA / BE / BTech or any other graduate. Experience: 0 to 1 years of relevant branch banking experience. Show more Show less

Job Requirements Job Requirements Role/Job Title: Associate Relationship Manager-Micro Enterprise Loan(MEL) Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Manage zoning activity to map household needs in villages and areas allocated. Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets. Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship. Nudge behavioral changes in customers to drive them towards online banking. Maintain high collections efficiency through discipline and drive. Monitor preparation of accurate documentation of loans and saving account. Coordinate with operations officer to ensure timely and accurate data entry. Ensure compliance as per the bank requirements. Conduct field audits and customer verifications to ensure high quality of accounts. Gather latest Market intelligence and track and benchmark against best practices in competitor banks. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: BA / BCom / BSc / BBA / BCA / BE / BTech or any other graduate. Experience: 0 to 1 years of relevant branch banking experience. Show more Show less