IdentITy and Access Management Administrator

Job Summary:

Key Responsibilities:

• Access Provisioning & De-provisioning:

  Create, modify, and delete user accounts, groups, and roles across various enterprise systems and applications (e.g., Active Directory, Azure AD, ERPs, CRM, cloud applications) based on approved requests and established policies.

• Access Management & Control:

  Administer access permissions, entitlements, and roles based on the principle of least privilege, ensuring users have appropriate access levels required for their job functions.

• Troubleshooting & Support:

  Provide first-line and second-line support for IAM-related issues, including password resets, account lockouts, access denials, multi-factor authentication (MFA) problems, and synchronization errors.

• Access Reviews & Audits:

  Assist in conducting periodic access reviews, user entitlement reviews, and audit preparedness activities to ensure compliance with security policies and regulatory requirements. Identify discrepancies and facilitate remediation.

• Policy Enforcement:

  Ensure strict adherence to company's IAM policies, standards, and procedures. Identify and report any policy violations.

• Documentation & Knowledge Management:

  Maintain accurate records of access requests, approvals, changes, and configurations within the IAM system. Contribute to the creation and maintenance of IAM-related documentation, FAQs, and standard operating procedures (SOPs).

• System Monitoring & Maintenance:

  Monitor IAM system health, performance, and logs for security events, anomalies, or potential issues. Perform routine maintenance tasks as required.

• Collaboration:

  Work closely with IT security, infrastructure, application owners, HR, and other stakeholders to ensure seamless identity lifecycle management and resolve access-related issues.

• Incident Response (Basic):

  Assist in responding to security incidents related to identity compromise or unauthorized access.