IAM L2 Support Engineer

• Job Title:

  Device management L2 Support Engineer

• Location:

  Mumbai, India

• Mode:

  Work from office (rotational shifts)

• Budget:

  16-20 LPA

Skills required: (Any two)

Forcepoint - DLP

RSA

FIM - Trellix/Tripwire

Seclore

PIM - Arcon / Cyber Arc

Email - O 365 - Defender

JD:

Experience:

Strong understanding of networking (Firewalls, routing, TCP/IP, Packet flow and analysis), Operating System (MS Windows, Unix/Linux/Ubuntu), Information Security Concept (Vulnerability, Hardening, OWASP TOP 10, CIA Tried and related controls etc..)

Hands-On experience on different security tools like Network Security (WAF, Network APT, Secure Web Gateway), IAM (PIM, RSA), Endpoint, Security (EDR, DAM, NAC, DLP, FIM, IRM, SIEM/SOAR, Active Directory, Web, Application etc.

Good communication, managerial, documentations (i.e. presentations, dashboards, HLD/LLD, SOPs, Policies & Configuration etc.) and project management skills, should be capable enough to coordinate with different stakeholders.

Experience in Incident management, change management, problem, capacity planning, Migration and availability management etc.

Hand-On experience in automation and optimization (i.e. scripting, ansible, rest API etc.) of security tools to minimize manual intervention, human error and faster resolution/response.

Responsible for day-to-day operations and handle technical escalations by L1 and Customer team, Perform root cause analysis, Initiate RMA, follow call closure, assist in internal and external audit, ensure meet SLA as defined, managing L1 team, etc.

Certifications:

Education and skills:

B.E. /B.Tech/MCA.

At least 4 to 6 Years of experience out of which, minimum 5 years experience in Security device management and operation.

Hands-On experience on different security tools like Network Security (WAF, Network APT, Secure Web Gateway), IAM (PIM, RSA), Endpoint, Security (EDR, DAM, NAC, DLP, FIM, IRM, SIEM/SOAR, Active Directory, Web Application etc..

Thanks & Regards,

Kirti Rustagi

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