Role & responsibilities Network Skills: • Configure, maintain, and troubleshoot Cisco routers and switches for LAN/WAN environments, including mid to high-level configurations and diagnostics. • Hands-on experience with network infrastructure components, including Load Balancers and wireless controllers. • Proficiency in switching techniques such as VLAN, VTP, STP, and Ether-channel. • Manage L3/L2 connections and deploy routing protocols like OSPF, EIGRP, BGP, and MPLS. • Implement WAN optimization techniques and Wi-Fi access controller management. • Familiarity with NAS (Network Attached Storage) and SAN (Storage Area Network) technologies, including storage management and RAID configuration. • Utilize iDRAC for server management and monitoring. Security Skills: • Experience with firewall technologies including FortiGate, Palo Alto, and internet gateways. • Configure and manage DMZ environments to enhance network security. • Implement and maintain Network Security Firewall services including Proxy, Policies, IDS/IPS. • Utilize URL filtering, Application control, DNS filtering, and LDAP authentication for enhanced security measures. • Implement network security policies, manage patch updates, and conduct incident investigations including log analysis, RCA, and escalation procedures. • Experience in EDR (Endpoint Detection and Response) management for proactive threat detection and response. Server Skills: • Administer, configure, and troubleshoot Windows and Linux servers. • Manage services such as Active Directory, DNS, DHCP, File print services, and IIS Server. • Proficiency in server hardware fundamentals and RAID configuration (RAID 0, RAID 1, RAID 5, RAID 10). • Experience in O365 management, including Azure AD, Intune, and Defender. • Implement server upgrades, patch management, and ensure system availability. • Manage storage solutions including NAS (Network Attached Storage) and SAN (Storage Area Network). Additional Skills and Experience: • Manage endpoint devices and applications, including Microsoft 365 Admin Center and VoIP management. • Monitoring tool implementation • Familiarity with ITIL principles and adherence to IT operations and workflow procedures. Experience Desired: • Data Center management. • Minimum 4+ years of hands-on experience in network administration and security roles. • Proficiency in Cisco Networking, Access points, Wi-Fi technologies, and Endpoint management. • Familiarity with Microsoft O365 Admin center Azure AD, Intune, and Defender. Certification: • Cisco Certified Network Associate (CCNA) • Cisco Certified Network Professional (CCNP) • Fortinet NSE • CompTIA Network+ • VMware Certified Professional (VCP) • Red Hat Certified Engineer (RHCE)
Role & responsibilities Key Responsibilities Administer and maintain Windows and/or Linux server infrastructure across physical, virtual (VMware, Hyper-V), and cloud environments. Design and deploy scalable, secure, and highly available server solutions. Monitor system performance, analyze logs, and proactively troubleshoot issues. Manage patching, system updates, and configuration changes across environments. Administer Active Directory, DNS, DHCP, Group Policy, and other core services. Manage and optimize virtualization technologies including VMware, Nutanix (Prism), and Hyper-V. Ensure proper backup solutions and disaster recovery protocols are in place and tested. Implement and enforce security best practices and compliance measures. Collaborate cross-functionally with network, security, and application teams. Maintain accurate documentation of system configurations and processes. Provide mentorship and technical guidance to junior administrators and team members. Qualifications Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent professional experience). 5+ years of hands-on server/system administration experience. Deep expertise in Windows Server and/or Linux (Red Hat, Ubuntu, CentOS). Proficient with virtualization platforms (VMware ESXi, vCenter, Hyper-V). Experience with Nutanix infrastructure and Prism management. Strong understanding of patch management, domain administration, and domain migrations. Working knowledge of cloud platforms such as AWS, Azure, or Google Cloud (preferred). Familiarity with automation tools (e.g., PowerShell, Ansible, Puppet). Experience with enterprise storage, backup technologies, and disaster recovery planning. Solid understanding of networking fundamentals (TCP/IP, VLANs, firewalls). Excellent troubleshooting, analytical, and documentation skills. Strong interpersonal and communication abilities.
Note : Preferable Immediate Joiner Security Analyst - L2 Responsibility: Coordinate with associate L1 Analysts Handle all the escalation of associate L1 Serve as shift leader and point of escalation for level 1 analysts Provide operational and technical support to the customer Oversee completion of day-to-day checklist(s), including: log review, management report scheduling, alert analysis, and escalation follow up activity status Provide knowledge to L1 to maintain and improve the Operation Ensure all unresolvable cases are passed to the correct team for action as appropriate Support implementation of SOC processes and perform periodic check for compliance Handle configuration and change management of SIEM / Logger. Duties: Ensure high level of quality when managing tickets, requests and Customer queries Capture requirements of Customer and prepare SIEM Rules, Reports and Dashboards Prepare reports & distribute in readiness for Customer tuning calls Arrange & manage client calls. Take actions accordingly. Create scheduled Customer reporting, from existing reports, whenever appropriate. Checklist Task for L2 Analyst : Handle all the escalation request of associate L1 Verify incident reported by associate L1 analyst Verify Reports made by associate L1 analyst
Detailed Job Description: Strong knowledge of networking (Firewalls, routing, TCP/IP, Packet flow and analysis), Operating System (MS Windows, Unix/Linux/Ubuntu), Information Security Concept (Vulnerability, Hardening, OWASP TOP 10, CIA Tried and related controls etc.. • Hands-On experience on different security tools like Network Security (WAF, Network APT, Secure Web Gateway), IAM (PIM, RSA), Endpoint, Security (EDR, DAM, NAC, DLP, FIM, IRM, SIEM/SOAR, Active Directory, Web Application etc. • Good communication, managerial, documentations (i.e presentations, dashboards, HLD/LLD, SOPs, Policies & Configuration etc) and project management skills, should be capable enough to coordinate with different stakeholders. • Experience in Incident management, change management, problem, capacity planning, Migration and availability management etc. • Hand-On experience in automation and optimization (i.e. scripting, ansible, rest API etc) of security tools to minimize manual intervention, human error and faster resolution/response. • Responsible for day-to-day operations and handle technical escalations by L1 and NPCI team, perform root cause analysis, Initiate RMA, follow call closure, assist in internal and external audit, ensure meet SLA as defined, managing L1 team, etc. • Accountable for team building, resource management, skill enhancement, cross function learning and working etc • Certifications: Relevant certifications i.e Certified Endpoint Protection Professional, CEH, CISM, CISSP, CISA, ITIL, COBIT, ISO 27001 etc.
JD For L1 - 2+ of experience out of which, minimum 1 years experience in Security device management and operation. Basic understanding of networking (Firewalls, routing, TCP/IP, Packet flow and analysis), Operating System (MS Windows, Unix/Linux/Ubuntu), Information Security Concept (Vulnerability, Hardening, OWASP TOP 10, CIA Tried and related controls etc..) Hands-On experience on different security tools like Network Security (WAF, Network APT, Secure Web Gateway), IAM (PIM, RSA), EndPoint Security (EDR, DAM, NAC, DLP, FIM, IRM etc) Responsible for day to day operations and handle technical calls of users and TAC, perform troubleshooting and monitoring of security solutions. Good communication (i.e. Mail and verbal), Documentations (i.e EOD/SOD, dashboards,SOPs etc) and other BAU activities Certifications: Relevant certifications i.e Certified Endpoint Protection Professional, Network security certified professional, CEH, CISM etcJD For L1 - JD For L2 - Device management L2 Support Engineers/SME Detailed Job Description: Strong knowledge of networking (Firewalls, routing, TCP/IP, Packet flow and analysis), Operating System (MS Windows, Unix/Linux/Ubuntu), Information Security Concept (Vulnerability, Hardening, OWASP TOP 10, CIA Tried and related controls etc.. • Hands-On experience on different security tools like Network Security (WAF, Network APT, Secure Web Gateway), IAM (PIM, RSA), Endpoint, Security (EDR, DAM, NAC, DLP, FIM, IRM, SIEM/SOAR, Active Directory, Web Application etc. • Good communication, managerial, documentations (i.e presentations, dashboards, HLD/LLD, SOPs, Policies & Configuration etc) and project management skills, should be capable enough to coordinate with different stakeholders. • Experience in Incident management, change management, problem, capacity planning, Migration and availability management etc. • Hand-On experience in automation and optimization (i.e. scripting, ansible, rest API etc) of security tools to minimize manual intervention, human error and faster resolution/response. • Responsible for day-to-day operations and handle technical escalations by L1 and NPCI team, perform root cause analysis, Initiate RMA, follow call closure, assist in internal and external audit, ensure meet SLA as defined, managing L1 team, etc. • Accountable for team building, resource management, skill enhancement, cross function learning and working etc • Certifications: Relevant certifications i.e Certified Endpoint Protection Professional, CEH, CISM, CISSP, CISA, ITIL, COBIT, ISO 27001 etc. Hands-On experience on different security tools like Network Security (WAF, Network APT, Secure Web Gateway), IAM (PIM, RSA), Endpoint, Security (EDR, DAM, NAC, DLP, FIM, IRM, SIEM/SOAR, Active Directory, Web Application etc. Network Security WAF : F5NSXNginx AkamaiProxy - Sky High, Zscaler - PosturingFirewall - AlgosecMicro segmentation -- Gaurdicore End PointSentinal OneCarbon Black Aruba - NACDAM - ImpervaDSF - Imperva IDMForcepoint - DLPRSAFIM - TrellixSeclorePIM - Arcon / Cyber Arc
Device Management (IDM) Support Engineers – L1, L2 & L3 Location: Chennai, Hyderabad and Mumbai IDM (Skills required): Forcepoint - DLP RSA FIM - Trellix/Tripwire Seclore PIM - Arcon / Cyber Arc Email - O 365 - Defender Open Positions: L3 - Device Management Support Engineer / SME Experience: 10–12 years (Minimum 7 years in Security Operations, Architecture & Device Management) Skills: Advanced knowledge in security architecture, incident response, automation (Ansible, APIs), leadership, and stakeholder coordination Education: B.E. / B.Tech / MCA Certifications: CISSP, CISM, CEH, CISA, ITIL, COBIT, ISO 27001 L2 - Device Management Support Engineer Experience: 4–6 years (Minimum 5 years in Security Device Management) Skills: Strong understanding of security tools, monitoring, automation, and escalation handling Education: B.E. / B.Tech / MCA Certifications: CEH, CISM, ITIL, COBIT, ISO 27001 L1 - Device Management Support Engineer Experience: 2–4 years (Minimum 1 year in Security Device Management) Skills: Basic networking & OS concepts, hands-on with security tools, good communication, ticket handling, and SOP documentation Education: B.E. / B.Tech / MCA Certifications: Entry-level security certifications preferred Key Technical Skills (All Levels): Networking: Firewalls, TCP/IP, Routing, Packet Analysis Operating Systems: Windows, Linux, Ubuntu Security Tools: WAF, EDR, DLP, DAM, NAC, FIM, IRM, SIEM/SOAR, IAM (PIM, RSA), Secure Web Gateway, Active Directory Information Security Concepts: OWASP Top 10, CIA Triad, Vulnerability Management, Hardening Automation: Scripting, Ansible, REST APIs Additional Skills: Experience in incident, change, and problem management Documentation: SOPs, dashboards, RCA, reports Strong communication skills (written and verbal) Stakeholder coordination (L2/L3) Team leadership and mentoring (L3) If you're ready to work with cutting-edge security technologies, drive security operations, and grow your expertise, we want to hear from you. Apply now or refer someone in your network. -- Kirti Rustagi kirti.rustagi@raspl.com
Experience: Strong knowledge across the board. Focus: Experience in Incident, Change, Problem, and Capacity Management, as well as Migration and Availability Management. Skilled in automation and optimization (Scripting, Ansible, REST API) to enhance efficiency. Key Tools: Expertise in platforms like F5, SentinelOne, Carbon Black, CyberArk/Arcon, Seclore, and Imperva DAM/DSF. Skills:- Incident management, Migration, Availability management, Scripting, Ansible and RESTful APIs
Job Title: Device management L2 Support Engineer Location: Mumbai, India Mode: Work from office (rotational shifts) Budget: 16-20 LPA Skills required: (Any two) · Forcepoint - DLP · RSA · FIM - Trellix/Tripwire · Seclore · PIM - Arcon / Cyber Arc · Email - O 365 - Defender JD: Experience: At least 4 to 6 Years of experience out of which, minimum 5 years’ experience in Security device management and operation. Detailed Job Description: • Strong understanding of networking (Firewalls, routing, TCP/IP, Packet flow and analysis), Operating System (MS Windows, Unix/Linux/Ubuntu…), Information Security Concept (Vulnerability, Hardening, OWASP TOP 10, CIA Tried and related controls etc..) • Hands-On experience on different security tools like Network Security (WAF, Network APT, Secure Web Gateway), IAM (PIM, RSA), Endpoint, Security (EDR, DAM, NAC, DLP, FIM, IRM, SIEM/SOAR, Active Directory, Web, Application etc. • Good communication, managerial, documentations (i.e. presentations, dashboards, HLD/LLD, SOPs, Policies & Configuration etc.) and project management skills, should be capable enough to coordinate with different stakeholders. • Experience in Incident management, change management, problem, capacity planning, Migration and availability management etc. • Hand-On experience in automation and optimization (i.e. scripting, ansible, rest API etc.) of security tools to minimize manual intervention, human error and faster resolution/response. • Responsible for day-to-day operations and handle technical escalations by L1 and Customer team, Perform root cause analysis, Initiate RMA, follow call closure, assist in internal and external audit, ensure meet SLA as defined, managing L1 team, etc. Certifications: Relevant certifications i.e. Certified Endpoint Protection Professional, Network security certified professional CISSP, CEH, CISM, ITIL, COBIT, ISO 27001 etc. Education and skills: • B.E. /B.Tech/MCA. • At least 4 to 6 Years of experience out of which, minimum 5 years’ experience in Security device management and operation. • Hands-On experience on different security tools like Network Security (WAF, Network APT, Secure Web Gateway), IAM (PIM, RSA), Endpoint, Security (EDR, DAM, NAC, DLP, FIM, IRM, SIEM/SOAR, Active Directory, Web Application etc.. Thanks & Regards, Kirti Rustagi | HR kirti.rustagi@raspl.com
Job Title: Device management L2 Support Engineer Location: Mumbai, India Mode: Work from office (rotational shifts) Budget: 16-20 LPA Skills required: (Any two) Forcepoint - DLP RSA FIM - Trellix/Tripwire Seclore PIM - Arcon / Cyber Arc Email - O 365 - Defender JD: Experience: At least 4 to 6 Years of experience out of which, minimum 5 years experience in Security device management and operation. Detailed Job Description: Strong understanding of networking (Firewalls, routing, TCP/IP, Packet flow and analysis), Operating System (MS Windows, Unix/Linux/Ubuntu), Information Security Concept (Vulnerability, Hardening, OWASP TOP 10, CIA Tried and related controls etc..) Hands-On experience on different security tools like Network Security (WAF, Network APT, Secure Web Gateway), IAM (PIM, RSA), Endpoint, Security (EDR, DAM, NAC, DLP, FIM, IRM, SIEM/SOAR, Active Directory, Web, Application etc. Good communication, managerial, documentations (i.e. presentations, dashboards, HLD/LLD, SOPs, Policies & Configuration etc.) and project management skills, should be capable enough to coordinate with different stakeholders. Experience in Incident management, change management, problem, capacity planning, Migration and availability management etc. Hand-On experience in automation and optimization (i.e. scripting, ansible, rest API etc.) of security tools to minimize manual intervention, human error and faster resolution/response. Responsible for day-to-day operations and handle technical escalations by L1 and Customer team, Perform root cause analysis, Initiate RMA, follow call closure, assist in internal and external audit, ensure meet SLA as defined, managing L1 team, etc. Certifications: Relevant certifications i.e. Certified Endpoint Protection Professional, Network security certified professional CISSP, CEH, CISM, ITIL, COBIT, ISO 27001 etc. Education and skills: B.E. /B.Tech/MCA. At least 4 to 6 Years of experience out of which, minimum 5 years experience in Security device management and operation. Hands-On experience on different security tools like Network Security (WAF, Network APT, Secure Web Gateway), IAM (PIM, RSA), Endpoint, Security (EDR, DAM, NAC, DLP, FIM, IRM, SIEM/SOAR, Active Directory, Web Application etc.. Thanks & Regards, Kirti Rustagi | HR [HIDDEN TEXT]
Device Management (Endpoint) Support Engineers – L1 & L2 Location: Chennai, Hyderabad and Mumbai Mode: work from office (5 days) Shifts: Rotational Shifts (24x7) Budget - L1: 6-7 LPA; L2: 15-18 LPA Skills required (End Point Security): Sentinal One Carbon Black Aruba - NAC DAM - Imperva DSF - Imperva Job Overview: We are looking for Device Management L1 and L2 Support Engineers to join our Security Operations team. The ideal candidates should have relevant hands-on experience in managing security devices, basic to intermediate understanding of networking and operating systems, and familiarity with security tools and support processes. Required Skills (Common for Both Levels): Basic to Intermediate understanding of: Networking : Firewalls, routing, TCP/IP, packet flow & analysis. Operating Systems : Windows, Unix/Linux/Ubuntu. Security Concepts : OWASP Top 10, vulnerability management, system hardening, CIA triad, etc. Hands-on experience with: Security Tools : Network Security – WAF, APT, Secure Web Gateway Endpoint Security – EDR, DAM, NAC, DLP, FIM, IRM IAM – PIM, RSA Infrastructure & Monitoring – Active Directory, SIEM/SOAR, Web Application Security Incident, change, and problem management processes. Basic automation & scripting (e.g., Bash, Python), Ansible, REST API. Security documentation – SOPs, reports, configurations, dashboards. Good communication, documentation, and stakeholder coordination skills. Key Responsibilities: L1 Support Engineer: Perform daily monitoring, health checks, and first-level support of security infrastructure. Handle user queries and coordinate with L2/TAC teams for escalations. Assist in technical documentation (SOPs, daily reports, dashboards). Follow defined SLAs and support internal/external audit requirements. Work with tools like EDR, NAC, DLP, IRM, SIEM/SOAR, WAF, and endpoint security platforms. Participate in incident and change management. Contribute to the upkeep of device configurations and health monitoring. L2 Support Engineer: Handle L1 escalations, perform root cause analysis, and manage issue resolution. Coordinate with OEM vendors for RMA, patching, and upgrades. Ensure SLAs are met and assist in audit readiness. Troubleshoot and manage tools such as EDR, DAM, NAC, DLP, FIM, IRM, WAF, Secure Web Gateway, SIEM/SOAR, and IAM tools like PIM/RSA. Participate in automation and optimization initiatives using scripting, Ansible, REST APIs. Maintain and update documentation including SOPs, configuration baselines, dashboards, and audit reports. Participate in capacity planning, change/problem management, and process improvement. Experience Requirements: L1 Role: Experience : 2 to 4 years total, with at least 1 year in security device management and operations . L2 Role: Experience : 4 to 6 years total, with at least 4 years in security device management and operations . Educational Qualifications: 🎓 B.E. / B.Tech / MCA or equivalent in a relevant field. Preferred Certifications: Certified Endpoint Protection Professional Network Security Certified Professional CEH, CISM, CISSP (for L2) ITIL, COBIT, ISO 27001 -- Kirti Rustagi kirti.rustagi@raspl.com
Job Title: Network Security Engineers (L1 / L2 / L3) Location: Chennai / Mumbai / Hyderabad Employment Type: Full-time | Client Role Shifts : Rotational Shifts Work Mode: Work from Office About the Role: We are looking for highly skilled and motivated Network Security Engineers (L1, L2 & L3) . You’ll be responsible for managing, operating, and optimizing a wide range of network and security tools, ensuring high availability, performance, and compliance of enterprise security systems. Experience Requirements L1: 2–4 years (minimum 1 year in Security Operations) L2: 4–6 years (minimum 5 years in Security Operations) L3 / SME: 10–12 years (minimum 7 years in Security Incident Monitoring, Security Architecture, and Security Solution Implementation) Technical Skills & Tools Mandatory: WAF: F5 (for all levels) Preferred (any 2–3 for L2/L3 levels): Proxy: SkyHigh, Zscaler (Posturing) Firewall Management: AlgoSec NSX / VMware Nginx / Akamai Micro-Segmentation: Guardicore Key Responsibilities Common Responsibilities (All Levels) Perform day-to-day operations, incident monitoring, troubleshooting, and management of security devices and tools. Work on networking technologies including Firewalls, TCP/IP, routing, and packet analysis. Manage and operate security tools : Network Security: WAF (F5 mandatory), Network APT, Secure Web Gateway IAM: PIM, RSA Endpoint Security: EDR, DAM, NAC, DLP, FIM, IRM SIEM/SOAR, Active Directory, Web Application Security Support Incident, Change, Problem, and Availability Management processes. Maintain documentation such as SOPs, dashboards, and shift handovers. Ensure SLA compliance, escalate issues appropriately, and maintain coordination with stakeholders. Additional Responsibilities (L2/L3) Handle escalations from L1; perform in-depth root cause analysis and RMA coordination. Lead automation and optimization initiatives using scripting, Ansible, REST API , etc., to reduce manual interventions. Assist in internal/external audits and configuration reviews. Develop HLD/LLD, policies, and configuration documentation. Provide mentoring, team management, and cross-functional collaboration. L3 / SME Additional Scope Design and implement security architecture and solutions. Lead migration and capacity planning initiatives. Drive security optimization and project management efforts. Coordinate across teams and act as a technical SME for complex issues. Education & Certifications Education: B.E. / B.Tech / MCA Preferred Certifications: CEH, CISSP, CISM, CISA, ITIL, COBIT, ISO 27001 Certified Endpoint Protection Professional Network Security Certified Professional -- Kirti Rustagi kirti.rustagi@raspl.com
Network Security Engineer L2 Location: Chennai and Hyderabad Employment Type: Full-time Shifts: Rotational Shifts Work Mode: Work from Office Experience: At least 4 to 6 Years of experience out of which, minimum 5 years’ experience in Security device management and operation. Technical Skills & Tools Mandatory: WAF: F5 Preferred (any 2–3): Proxy: SkyHigh, Zscaler (Posturing) Firewall Management: AlgoSec NSX / VMware Nginx / Akamai Micro-Segmentation: Guardicore Detailed Job Description: • Strong understanding of networking (Firewalls, routing, TCP/IP, Packet flow and analysis), Operating System (MS Windows, Unix/Linux/Ubuntu…), Information Security Concept (Vulnerability, Hardening, OWASP TOP 10, CIA Tried and related controls etc..) • Hands-On experience on different security tools like Network Security (WAF, Network APT, Secure Web Gateway), IAM (PIM, RSA), Endpoint, Security (EDR, DAM, NAC, DLP, FIM, IRM, SIEM/SOAR, Active Directory, Web, Application etc. • Good communication, managerial, documentations (i.e presentations, dashboards, HLD/LLD, SOPs, Policies & Configuration etc…) and project management skills, should be capable enough to coordinate with different stakeholders. • Experience in Incident management, change management, problem, capacity planning, Migration and availability management etc. • Hand-On experience in automation and optimization (i.e. scripting, ansible, rest API etc…) of security tools to minimize manual intervention, human error and faster resolution/response. • Responsible for day to day operations and handle technical escalations by L1 and Customer team team, Perform root cause analysis, Initiate RMA, follow call closure, assist in internal and external audit, ensure meet SLA as defined, managing L1 team, etc. • Certifications: Relevant certifications i.e Certified Endpoint Protection Professional, Network security certified professional CISSP, CEH, CISM, ITIL, COBIT, ISO 27001 etc. Education and skills: • B.E. /B.Tech/MCA. • At least 4 to 6 Years of experience out of which, minimum 5 years’ experience in Security device management and operation. • Hands-On experience on different security tools like Network Security (WAF, Network APT, Secure Web Gateway), IAM (PIM, RSA), Endpoint, Security (EDR, DAM, NAC, DLP, FIM, IRM, SIEM/SOAR, Active Directory, Web Application etc.. Mail Id -hr.telecom1@oacplgroup.com