Role & responsibilities Network Skills: • Configure, maintain, and troubleshoot Cisco routers and switches for LAN/WAN environments, including mid to high-level configurations and diagnostics. • Hands-on experience with network infrastructure components, including Load Balancers and wireless controllers. • Proficiency in switching techniques such as VLAN, VTP, STP, and Ether-channel. • Manage L3/L2 connections and deploy routing protocols like OSPF, EIGRP, BGP, and MPLS. • Implement WAN optimization techniques and Wi-Fi access controller management. • Familiarity with NAS (Network Attached Storage) and SAN (Storage Area Network) technologies, including storage management and RAID configuration. • Utilize iDRAC for server management and monitoring. Security Skills: • Experience with firewall technologies including FortiGate, Palo Alto, and internet gateways. • Configure and manage DMZ environments to enhance network security. • Implement and maintain Network Security Firewall services including Proxy, Policies, IDS/IPS. • Utilize URL filtering, Application control, DNS filtering, and LDAP authentication for enhanced security measures. • Implement network security policies, manage patch updates, and conduct incident investigations including log analysis, RCA, and escalation procedures. • Experience in EDR (Endpoint Detection and Response) management for proactive threat detection and response. Server Skills: • Administer, configure, and troubleshoot Windows and Linux servers. • Manage services such as Active Directory, DNS, DHCP, File print services, and IIS Server. • Proficiency in server hardware fundamentals and RAID configuration (RAID 0, RAID 1, RAID 5, RAID 10). • Experience in O365 management, including Azure AD, Intune, and Defender. • Implement server upgrades, patch management, and ensure system availability. • Manage storage solutions including NAS (Network Attached Storage) and SAN (Storage Area Network). Additional Skills and Experience: • Manage endpoint devices and applications, including Microsoft 365 Admin Center and VoIP management. • Monitoring tool implementation • Familiarity with ITIL principles and adherence to IT operations and workflow procedures. Experience Desired: • Data Center management. • Minimum 4+ years of hands-on experience in network administration and security roles. • Proficiency in Cisco Networking, Access points, Wi-Fi technologies, and Endpoint management. • Familiarity with Microsoft O365 Admin center Azure AD, Intune, and Defender. Certification: • Cisco Certified Network Associate (CCNA) • Cisco Certified Network Professional (CCNP) • Fortinet NSE • CompTIA Network+ • VMware Certified Professional (VCP) • Red Hat Certified Engineer (RHCE)

Role & responsibilities Key Responsibilities Administer and maintain Windows and/or Linux server infrastructure across physical, virtual (VMware, Hyper-V), and cloud environments. Design and deploy scalable, secure, and highly available server solutions. Monitor system performance, analyze logs, and proactively troubleshoot issues. Manage patching, system updates, and configuration changes across environments. Administer Active Directory, DNS, DHCP, Group Policy, and other core services. Manage and optimize virtualization technologies including VMware, Nutanix (Prism), and Hyper-V. Ensure proper backup solutions and disaster recovery protocols are in place and tested. Implement and enforce security best practices and compliance measures. Collaborate cross-functionally with network, security, and application teams. Maintain accurate documentation of system configurations and processes. Provide mentorship and technical guidance to junior administrators and team members. Qualifications Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent professional experience). 5+ years of hands-on server/system administration experience. Deep expertise in Windows Server and/or Linux (Red Hat, Ubuntu, CentOS). Proficient with virtualization platforms (VMware ESXi, vCenter, Hyper-V). Experience with Nutanix infrastructure and Prism management. Strong understanding of patch management, domain administration, and domain migrations. Working knowledge of cloud platforms such as AWS, Azure, or Google Cloud (preferred). Familiarity with automation tools (e.g., PowerShell, Ansible, Puppet). Experience with enterprise storage, backup technologies, and disaster recovery planning. Solid understanding of networking fundamentals (TCP/IP, VLANs, firewalls). Excellent troubleshooting, analytical, and documentation skills. Strong interpersonal and communication abilities.

Note : Preferable Immediate Joiner Security Analyst - L2 Responsibility: Coordinate with associate L1 Analysts Handle all the escalation of associate L1 Serve as shift leader and point of escalation for level 1 analysts Provide operational and technical support to the customer Oversee completion of day-to-day checklist(s), including: log review, management report scheduling, alert analysis, and escalation follow up activity status Provide knowledge to L1 to maintain and improve the Operation Ensure all unresolvable cases are passed to the correct team for action as appropriate Support implementation of SOC processes and perform periodic check for compliance Handle configuration and change management of SIEM / Logger. Duties: Ensure high level of quality when managing tickets, requests and Customer queries Capture requirements of Customer and prepare SIEM Rules, Reports and Dashboards Prepare reports & distribute in readiness for Customer tuning calls Arrange & manage client calls. Take actions accordingly. Create scheduled Customer reporting, from existing reports, whenever appropriate. Checklist Task for L2 Analyst : Handle all the escalation request of associate L1 Verify incident reported by associate L1 analyst Verify Reports made by associate L1 analyst

Detailed Job Description: Strong knowledge of networking (Firewalls, routing, TCP/IP, Packet flow and analysis), Operating System (MS Windows, Unix/Linux/Ubuntu), Information Security Concept (Vulnerability, Hardening, OWASP TOP 10, CIA Tried and related controls etc.. • Hands-On experience on different security tools like Network Security (WAF, Network APT, Secure Web Gateway), IAM (PIM, RSA), Endpoint, Security (EDR, DAM, NAC, DLP, FIM, IRM, SIEM/SOAR, Active Directory, Web Application etc. • Good communication, managerial, documentations (i.e presentations, dashboards, HLD/LLD, SOPs, Policies & Configuration etc) and project management skills, should be capable enough to coordinate with different stakeholders. • Experience in Incident management, change management, problem, capacity planning, Migration and availability management etc. • Hand-On experience in automation and optimization (i.e. scripting, ansible, rest API etc) of security tools to minimize manual intervention, human error and faster resolution/response. • Responsible for day-to-day operations and handle technical escalations by L1 and NPCI team, perform root cause analysis, Initiate RMA, follow call closure, assist in internal and external audit, ensure meet SLA as defined, managing L1 team, etc. • Accountable for team building, resource management, skill enhancement, cross function learning and working etc • Certifications: Relevant certifications i.e Certified Endpoint Protection Professional, CEH, CISM, CISSP, CISA, ITIL, COBIT, ISO 27001 etc.