Hyatt Place

As a member of the team at Hyatt Centric Janakpuri, New Delhi, you will be responsible for providing exceptional service to our guests and ensuring their satisfaction throughout their stay. Your role will involve interacting with guests, addressing their needs and requests, and maintaining a positive and welcoming atmosphere at all times. Key responsibilities include assisting guests with check-in and check-out procedures, handling reservations and inquiries, and providing information about hotel facilities and services. You will also be expected to resolve any guest issues or complaints in a professional and efficient manner, while adhering to the hotel's policies and procedures. In addition to guest services, you will play a crucial role in maintaining the cleanliness and organization of the hotel lobby, reception area, and other public spaces. This will involve regular cleaning and tidying, as well as monitoring and reporting any maintenance issues to the relevant department. Furthermore, you will collaborate closely with other hotel departments, such as housekeeping, food and beverage, and concierge, to ensure seamless coordination and delivery of services to guests. Your ability to work well in a team, communicate effectively, and prioritize tasks will be essential for success in this role. Overall, as a valued member of the Hyatt Centric Janakpuri, New Delhi team, you will have the opportunity to contribute to creating memorable experiences for our guests and upholding the hotel's reputation for excellence in hospitality.,