Human resource operations -US voice process

 Handle incoming HR queries via phone, email, and chat

 Accurately log all interactions into HR systems (e.g., ServiceNow)

 Support onboarding and rehiring processes

 Guide users on using self-service HR tools and portals

 Follow data privacy (GDPR) and security protocols

 Conduct proper identity and document verification

 Make follow-up calls when necessary

 Keep documentation (DTPs, Knowledge Base, SharePoint) up to date

 Maintain attendance and adhere to HR policies

 Deliver excellent service to avoid complaints and escalations

Job Types: Full-time, Fresher

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Ability to commute/relocate:

• Bellandur, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Language:

• English (Preferred)

Work Location: In person