Human Resource Business Partner

Location: Hyderabad

Mode of work: All 5 days work from the office

UK Shift time

Key Responsibilities

• Employee Engagement:

  Plan and execute employee engagement initiatives, including skip-level meetings, one-on-one discussions, focus group discussions (FGDs), town halls, and employee connect activities.

• Employee Relations & Grievance Handling:

  Address employee concerns, manage grievances, handle sensitive employee situations, and ensure timely resolution through appropriate HR interventions.

• Attrition & Retention Management:

  Monitor attrition trends, analyse exit feedback, identify root causes, and implement retention strategies in collaboration with business leaders.

• Performance Management:

  Support performance management systems (PMS), Performance Improvement Plans (PIPs), early warning signals (EWS), and performance-related interventions.

• Business Partnering:

  Work closely with operations managers and business leaders to understand workforce challenges, provide HR guidance, and align HR initiatives with business objectives.

• Employee Lifecycle Management:

  Support onboarding, employee integration, internal job postings (IJP), career development, and other employee lifecycle processes.

• Rewards & Recognition:

  Drive rewards and recognition initiatives and maintain an employee engagement calendar aligned with business requirements.

• Leadership Connect:

  Facilitate leadership interactions, floor connects, skip-level meetings, and employee feedback sessions to strengthen communication and employee morale.

• HR Policies & Compliance:

  Ensure adherence to company policies, code of conduct, POSH guidelines, and applicable labour laws and statutory requirements.

• Employee Insights & Reporting:

  Track employee engagement, attrition, retention, and performance metrics, providing insights and recommendations to improve business outcomes.

Required Skills & Qualifications

• 3-5 years of overall HR experience, with relevant experience in HR Business Partnering or Business HR.
• Experience supporting large-scale global client operations in a fast-paced, customer-centric environment.
• Strong hands-on experience in employee engagement, employee relations, and grievance handling.
• Working knowledge of attrition analysis, retention strategies, and performance management.
• Experience partnering with business leaders and managing employee concerns across the employee lifecycle.
• Good communication, interpersonal, analytical, and stakeholder management skills.
• Ability to handle sensitive employee matters with empathy, confidentiality, and an objective approach.
• Flexibility to work in rotational shifts, including night shifts, as required.
• MBA / PGDM in Human Resources is preferred.