Hub Incharge

Shadowfax Technologies

2 - 7 years

1 - 3 Lacs

Mangaluru

Posted:1 day ago| Platform:

Apply

Skills Required

Hub Operations Team Management Manpower Sourcing Last Mile Delivery Dispatch Ecommerce Operations Route Planning

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hub In-Charge

Key Responsibilities:

Rider Hiring & Management:

Drive the recruitment of delivery riders through local channels, referrals, and recruitment partners.
Conduct interviews, onboarding, and background verification of riders.
Ensure riders are trained on delivery processes, customer handling, and app usage.
Monitor rider performance and implement corrective actions when needed.
Maintain an updated rider database with documents and attendance records.

Hub Operations:

Supervise all hub activities including rider check-in/check-out, parcel sorting, and dispatch.
Ensure timely deliveries and pickups within the SLA (Service Level Agreement).
Resolve daily operational challenges such as rider absenteeism or route issues.
Ensure compliance with safety and operational guidelines.

Prepare daily/weekly reports on rider attendance, deliveries, and exceptions.
Coordinate with the central operations team for rider demand planning.
Liaise with customer support to resolve delivery-related escalations.

More Jobs at Shadowfax Technologies

Hub Incharge

Bharuch, Ahmedabad, Vadodara

2 - 7 yrs

INR 3 - 3 Lacs

Warehouse Team Lead And Incharge

Bengaluru

Experience: Not specified

INR 2 - 3 Lacs

Sourcing Specialist

Bengaluru

1 - 2 yrs

INR 2 - 3 Lacs

Recruiter Coordinator

Bengaluru

1 - 2 yrs

INR 2 - 3 Lacs

E-commerce Logistics Sales (B2C & D2C)

Bengaluru, Delhi / NCR, Mumbai (All Areas)

4.0 - 9.0 yrs

INR 5 - 12 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.