1 - 6 years

3 - 4 Lacs

Posted:2 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Summary:

  • Supervise daily hub activities and staff.
  • Manage delivery riders onboarding, routing, performance.
  • Ensure on-time dispatch and delivery of shipments.
  • Monitor inventory flow and documentation.
  • Maintain hub discipline, safety, and compliance.
  • Coordinate with regional teams for operational efficiency.

Performance Metrics:

  • On-Time Dispatch Rate (OTD)

  • Delivery Success Rate (%)

  • Rider Productivity (Deliveries per Rider per Day)

  • Hub TAT (Turnaround Time)

  • Manpower Utilization

  • Inventory Accuracy (%)

  • Attendance & Shift Adherence

  • Customer Escalations / Returns Rate

Role & responsibilities

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