Hte d'accueil standardiste

Role Overview: As a member of the DBF team representing Audi and Volkswagen in the grand Sud-Ouest, you will be part of a family-owned group that values professional excellence and innovation in order to ensure long-term customer satisfaction. We believe that the automotive dealership industry must evolve in response to social and environmental challenges. Key Responsibilities: - Managing telephone communications with a focus on customer satisfaction, quality, and efficiency - Welcoming and assisting clients - Directing customers to the appropriate contacts - Continuously improving customer satisfaction and quality indicators - Promoting the company's image - Organizing events - Assisting various departments with tasks such as administrative work, data entry, and formatting Qualifications Required: - Successful previous experience as a receptionist or hostess, ideally in the automotive industry or a service sector (e.g., tourism, hospitality, airport services, administration) - Dedicated to providing high-quality service and ensuring that customers feel welcomed and valued in a friendly environment - Organized, adaptable, and friendly, with a strong ability to prioritize tasks - Comfortable interacting with clients and proficient in computer tools and office software Additional Details: This position is based in Mrignac with working hours from Monday to Friday, totaling 39 hours per week.,