HRSD integration ServiceNow Platform

Role Overview:

• We are seeking an experienced

  Senior Developer HRSD

  with strong technical and domain expertise in the

  ServiceNow HR Service Delivery (HRSD)

  platform.
• The candidate will serve as the subject matter expert in HRSD modules, Service Portal, integrations, reporting, and will champion best practices in development and deployment.

Key Job Functions:

• Design, develop, and support ServiceNow HRSD solutions, including Service Portal and reporting components.
• Create and manage integrations between ServiceNow HRSD and other systems (especially HR systems).
• Offer consultation and advisory services to customer stakeholders on data, technology, and processes.

Key Responsibilities:

• Act as a primary contributor to the ServiceNow HRSD support team.
• Support modules such as Case Management, Knowledge Management, HR Agent Workspace, and integrations.
• Serve as the technical liaison between internal stakeholders and development teams.
• Design, troubleshoot, debug, and deploy HRSD solutions.
• Handle enhancements, configuration, workflow updates, release and maintenance management.
• Stay up to date with ServiceNow platform updates and industry best practices.

Qualifications & Skills:

• Bachelor's or Master's degree in Computer Science, Information Systems, or Engineering.
• 3+ years of experience in ServiceNow HRSD (support, enhancement, implementation).
• Experience with at least one full-cycle HRSD implementation.

Strong proficiency in:

• ServiceNow HRSD Modules
• Service Portal, Workflows, Integrations, Reporting
• JavaScript, AngularJS, HTML, CSS
• Ability to translate business requirements into functional and technical designs.
• Ability to work independently and as a collaborative team member.
• Strong analytical thinking, time management, and multitasking ability.
• Excellent English communication skills (written and verbal).
• Effective stakeholder management and project coordination skills.