HR Manager

Job TitleHuman Resources (HR) Manager – Automotive DealershipRole Overview

The HR Manager ensures the dealership has the right talent to drive vehicle sales and maintain high workshop efficiency. This role balances high-volume commission-based recruitment with labor law compliance, employee retention, performance tracking, and training coordination.Key Responsibilities

• Recruitment & Staffing:
• Manage end-to-end hiring for car sales executives, service managers, mechanics, technicians, spare parts coordinators, and back-office/accounts staff.
• Source candidates through job portals, walk-ins, and local networks, ensuring quick
• turnaround times to prevent staffing gaps in the showroom or service floor.
• Compensation, Incentives & Payroll Support:
• Administer monthly attendance, leave, Loss of Pay (LOP), and coordinate with the finance/accounts department for payroll processing.
• Support the design and tracking of variable pay plans, sales commissions, and performance incentives alongside department heads.
• Employee Relations & Turnover Management:
• Address grievances, manage conflict resolution, and conduct exit interviews to track and lower high turnover common in automotive sales and service teams.
• Foster a positive culture that bridges the gap between sales quotas and service/workshop pressures
• Performance Management & Training:
• Track Key Performance Indicators (KPIs) for sales conversion rates, customer satisfaction (CSAT) scores, and workshop productivity.
• Coordinate onboarding, product training rollouts (in partnership with OEM brands like Tata, Volvo, etc.), and soft-skills/customer-handling workshops.
• Statutory Compliance & Policy:
• Ensure adherence to local labor laws, safety guidelines, Provident Fund (PF), employee health insurance, and statutory workplace regulations.
• Maintain updated employee records, contracts, and HR policies.

Required Qualifications & Experience

• Education: Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field (MBA HR preferred).
• Experience: 3 to 7 years of generalist HR experience, ideally within retail, automobile dealerships, or multi-location service networks.
• Key Skills:
• Strong understanding of local labor and employment laws.
• Exceptional interpersonal, negotiation, and conflict-resolution skills.
• Familiarity with HR Information Systems (HRIS), attendance/payroll software, and MS Office.
• Ability to handle high-pressure environments and multi-site dealership operations

Pay: ₹35,000.00 - ₹50,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Leave encashment
• Life insurance
• Provident Fund

Work Location: In person