HP NonStop Tandem -Technical Support Analyst ( Goldengate )

HP NonStop Tandem : Technical Support Analyst ( Oracle GoldenGate)

• Experience : 10 + yrs exp

• JobLocation : India : Remote

• Must have Skill : Technical Support , analyst , HP NonStop Tandem & Oracle GoldenGate

• Role Type : Full Time

Job Summary:

Technical Support Analyst

Key Responsibilities:

• Provide

  technical support

  for

  HP NonStop Tandem

  systems, including file systems, networking, and middleware components.
• Support and troubleshoot

  Oracle GoldenGate

  replication issues, performing root cause analysis and resolution.
• Configure network settings and resolve connectivity issues within HP NonStop environments.
• Monitor and analyze

  TCP/IP traces

  ,

  wire chart traces (sniffer traces)

  , and

  Tandem networking traces

  for problem diagnosis.
• Perform system monitoring using tools like

  Prognosis

  , ensuring proactive issue detection and resolution.
• Assist in documenting

  SNA (System Network Architecture)

  diagrams to aid troubleshooting and knowledge sharing.
• Collaborate with cross-functional teams to support upgrades, migrations, and maintenance activities.
• Follow

  SOPs

  and escalation procedures to ensure compliance with

  SLA/OLA

  requirements.

Required Skills and Qualifications:

• Hands-on experience

  in supporting

  HP NonStop Tandem

  systems (file management, networking, and monitoring).
• Proficient in

  Oracle GoldenGate

  installation, administration, and troubleshooting.
• Strong understanding of

  network protocols

  (TCP/IP) and trace analysis.
• Familiarity with

  Unix

  and

  Linux

  environments.
• Experience using

  Prognosis

  or other monitoring tools for system and network health checks.
• Strong analytical and troubleshooting abilities with proven incident resolution skills.
• Excellent communication and documentation skills.

Preferred Qualifications:

• HP NonStop certification or equivalent training (can be provided).
• Experience in

  banking

  ,

  financial services

  , or

  mission-critical production support

  environments.
• Exposure to ITIL practices and experience with tools like

  ServiceNow

  or

  Remedy

  .

This position is ideal for a candidate who thrives in a 24x7 production support environment, has deep knowledge of HP NonStop Tandem systems, and can ensure reliable performance of systems integrated with Oracle GoldenGate.Role & responsibilities

Interested in applying : Please share your resume to HR@BRAKAS.COM