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Housekeeping supervisor

0 years

2 Lacs

Posted:6 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary:

The Housekeeping Supervisor is responsible for overseeing and ensuring the cleanliness, orderliness, and appearance of all guest rooms, public areas, back-of-house areas, and laundry operations. They supervise room attendants, inspect rooms, ensure adherence to standards, and manage inventory and staff scheduling.

1. Supervision & Operations

  • Assign daily duties to housekeeping staff and monitor performance.
  • Conduct daily briefings and communicate guest feedback, special requests, and maintenance issues.
  • Inspect guest rooms, corridors, and public areas to ensure cleanliness and maintenance standards.
  • Report and follow up on maintenance defects and unsafe conditions.
  • Ensure lost and found procedures are followed.

2. Training & Team Management

  • Assist in training new housekeeping staff on cleaning procedures, safety, and hotel standards.
  • Motivate and guide team members to achieve high-quality results and guest satisfaction.
  • Monitor staff discipline and grooming standards.

3. Inventory & Supplies

  • Manage housekeeping supplies, linen, and guest amenities inventory.
  • Submit requisitions for linen, cleaning supplies, and guest room items.
  • Ensure stock rotation and prevent wastage.

4. Guest Service

  • Handle guest complaints or special requests professionally and promptly.
  • Coordinate with the front office and maintenance department to meet guest needs.
  • Ensure turndown service and special setups for VIPs or long-staying guests.

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

  • Food provided

Schedule:

  • Day shift
  • Rotational shift

Supplemental Pay:

  • Yearly bonus

Work Location: In person

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