Housekeeping Supervisor

Role & responsibilities

1. Supervisory Responsibilities

• Supervise housekeeping staff:

  Assign daily tasks, monitor performance, and ensure quality standards are met.

• Staff scheduling:

  Prepare and manage duty rosters, shifts, and leave schedules to ensure adequate coverage.

• Training:

  Conduct regular training on cleaning techniques, safety procedures, infection control, and the use of cleaning equipment and chemicals.

• Performance evaluation:

  Assess staff performance and provide feedback or corrective action as needed.

2. Cleaning and Maintenance Oversight

• Ensure cleanliness:

  Supervise cleaning and sanitation of patient rooms, wards, ICUs, operation theatres, outpatient areas, corridors, offices, and washrooms.

• Maintain hygiene standards:

  Ensure all areas comply with hospital infection prevention and control (IPC) protocols.

• Monitor equipment and supplies:

  Ensure cleaning equipment (vacuum cleaners, scrubbers, etc.) are maintained and that adequate cleaning materials and PPE are available.

• Waste management:

  Ensure biomedical and general waste is properly segregated, collected, and disposed of as per hospital and local regulations.

3. Infection Control and Safety

• Compliance:

  Work closely with the infection control team to maintain hygiene and sanitation standards.

• Disinfection procedures:

  Supervise and verify daily and terminal cleaning, especially in high-risk areas (ICU, OT, isolation rooms).

• Pest control:

  Coordinate and monitor pest control activities.

• Health & safety:

  Ensure staff follow proper safety protocols when handling chemicals and equipment.

4. Administrative and Reporting Duties

• Documentation:

  Maintain cleaning checklists, daily logs, equipment maintenance records, and supply inventories.

• Inspections:

  Conduct regular area inspections and report deficiencies to management.

• Inventory control:

  Track cleaning materials and request replenishment as needed.

• Incident reporting:

  Report accidents, hazards, or maintenance issues promptly.

5. Coordination and Communication

• Liaison:

  Coordinate with nursing, maintenance, and infection control departments for housekeeping-related needs.

• Patient satisfaction:

  Respond promptly to patient or staff complaints regarding cleanliness.

• Emergency response:

  Organize housekeeping support during emergencies (e.g., spills, contamination incidents, disasters).

6. Quality Improvement

• Audits:

  Participate in cleanliness and infection control audits.

• Continuous improvement:

  Suggest and implement improvements to cleaning methods and procedures.

• Compliance:

  Ensure adherence to hospital policies, NABH/JCI accreditation standards (if applicable), and local health regulations.

Preferred candidate profile

Candidate should have Housekeeping experience in Hospital &/or Hotel setup