Housekeeping Assistant & Room Attended - Hotel Industry

Housekeeping Assistant & Room Attended - Hotel Industry

Job Description: Housekeeping Assistant / Room Attendant

Department: Housekeeping
Reports to: Housekeeping Supervisor / Executive Housekeeper
Location: Hotel / Resort Property

Position Overview

The Housekeeping Assistant / Room Attendant is responsible for maintaining high standards of cleanliness, hygiene, and presentation in guest rooms and public areas. The role ensures a comfortable and welcoming environment that enhances guest satisfaction and contributes to the hotel's service quality.

Key Responsibilities1. Guest Room Cleaning & Maintenance

• Clean, tidy, and set up guest rooms daily according to hotel standards.
• Change bed linens, replace towels, and replenish guest amenities.
• Vacuum carpets, mop floors, dust furniture, and clean windows as required.
• Clean bathrooms thoroughly, including showers, bathtubs, toilets, and sinks.
• Report any maintenance issues (lighting, plumbing, furniture damage, etc.) to the supervisor.

2. Public Area Housekeeping

• Maintain cleanliness in hallways, elevators, lobbies, and other public areas.
• Ensure service areas and housekeeping carts are well-stocked and organized.

3. Guest Service

• Respond promptly to guest requests (extra towels, pillows, amenities, etc.).
• Maintain a polite, professional, and friendly attitude at all times.
• Handle guest property with care and report any lost and found items.

4. Health, Safety & Hygiene

• Follow all health and safety standards, including proper use of chemicals and equipment.
• Adhere to hotel hygiene guidelines, including infection-control procedures.
• Comply with fire and emergency procedures.

5. Operational Duties

• Ensure all assigned rooms are cleaned within the designated time frame.
• Manage laundry delivery and collection as needed.
• Maintain housekeeping equipment and report faults or missing items.
• Participate in departmental meetings and training sessions.

Key Skills & Competencies

• Strong attention to detail.
• Excellent time-management and organizational skills.
• Ability to work independently and as part of a team.
• Good communication and customer service skills.
• Physical stamina to handle long shifts and manual tasks.

Qualifications & Experience

• High school education or equivalent preferred.
• Prior experience in housekeeping or cleaning (preferably in the hotel industry) is an advantage but not mandatory.
• Knowledge of cleaning chemicals and procedures is desirable.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person