Hotel Reservations Specialist

As a Hotel Reservations Specialist, your role will involve managing reservations, handling customer inquiries, providing excellent customer service, and maximizing sales opportunities in Nainital. Daily tasks include processing bookings, communicating with guests via phone and email, training new staff, and ensuring a seamless reservation experience for all guests. Key Responsibilities: - Manage reservations efficiently - Handle customer inquiries promptly and effectively - Provide excellent customer service to enhance guest experience - Maximize sales opportunities - Process bookings accurately - Communicate with guests via phone and email - Train new staff members - Ensure a seamless reservation experience for all guests Qualifications Required: - Proficient in reservations management - Strong communication and customer service skills - Sales abilities and relevant experience - Experience in training new staff - Excellent interpersonal and problem-solving skills - Ability to work effectively in a team environment - Proficiency in using reservation systems or related software - Previous experience in the hospitality industry is advantageous Candidates from the Uttarakhand-Kumaon region will be given preference to support local employment.,