Hotel Reservation Agent

Job Description

Join the Crestmont Family! Crestmont Hotels, a leader in luxury hospitality, is seeking dedicated female candidates to join our team as Reservation Agents at our Head Office in Delhi. Position : Reservation Agent (Female Candidates Only) Location : Third Floor, US Complex, 330, NH-19, Jasola Vihar, Delhi 110076 Experience : Minimum 2 years in hotel reservations Key Responsibilities: Manage guest reservations efficiently via phone, email, and online platforms. Ensure accurate room inventory management and coordination with other departments. Deliver exceptional customer service to enhance guest satisfaction. Utilize channel manager software and property management systems (PMS) for booking optimization. Requirements: Minimum 2 years of experience in hotel reservations. Proficiency in MS Office (Word, Excel, Outlook). Working knowledge of channel manager software and PMS. Strong communication and organizational skills. Ability to thrive in a fast-paced environment and multitask effectively. Why Crestmont Hotels? Join a luxury hospitality brand committed to excellence. Work in a dynamic and supportive environment at our Delhi head office. Opportunities for professional growth and development. Job Type: Full-time Pay: ₹13,283.61 - ₹43,608.02 per month Schedule: Day shift Supplemental Pay: Performance bonus Experience: Reservation: 2 years (Required) Work Location: In person