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For Employers

Hotel Receptionist

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

RBA Hospitality and Hotels Private Limited

0 years

2 Lacs

daman daman and diu

Posted:1 week ago| Platform: SimplyHired logo

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Skills Required

customer service microsoft office bachelor's degree in-person diploma internship communication skills hotel experience

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

Greet guests courteously and ensure a pleasant check-in and check-out experience
Manage room reservations, cancellations, and modifications
Handle guest inquiries, requests, and complaints in a professional manner
Maintain accurate guest records and billing information
Process payments, issue invoices, and handle cash/card transactions
Coordinate with housekeeping and maintenance for room readiness and guest requests
Answer phone calls, emails, and handle walk-in queries
Ensure compliance with hotel policies and standard operating procedures
Maintain cleanliness and organization of the front desk area
Assist guests with local information, transport arrangements, and other services

Required Skills & Qualifications

Graduate or Diploma in Hotel Management preferred
Proven experience as a receptionist or front office executive (hotel experience preferred)
Excellent communication and interpersonal skills
Good knowledge of hotel reservation systems and MS Office
Strong customer service orientation
Ability to multitask and work under pressure
Professional appearance and positive attitude

Key Competencies

Guest service excellence
Problem-solving and conflict resolution
Attention to detail
Time management
Team coordination

Job Types: Full-time, Permanent, Fresher, Internship
Contract length: 12 months

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

Commuter assistance
Food provided
Provident Fund

Work Location: In person

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Hotel Receptionist