3369 Hotel Management Jobs - Page 11

SUMMARY Guest Relations Agent A Guest Relations Agent plays a crucial role as the main point of contact for guests throughout their stay. They are responsible for delivering personalized service and ensuring guests have a memorable experience. The primary objective is to elevate guest satisfaction and address any issues in a timely and professional manner. Responsibilities: Warmly and professionally greet and welcome arriving guests. Assist with seamless check-in and check-out processes. Provide comprehensive information about hotel services, local attractions, and travel directions. Demonstrate patience and problem-solving skills when handling guest complaints and requests. Proactively address service issues based on guest feedback. Collaborate with various departments such as housekeeping, concierge, and room service to ensure guest satisfaction. Maintain accurate guest records using the Property Management System (PMS). Organize special services including birthday setups, airport transfers, and wake-up calls. Provide extra attention to detail for VIP and repeat guests. Actively promote hotel services, amenities, and upgrades as appropriate. Requirements Requirements: Proven experience in a customer service or hospitality role. Excellent communication and interpersonal skills. Strong problem-solving abilities. Familiarity with Property Management Systems (PMS) is a plus. Ability to remain calm and professional in high-pressure situations. Flexibility to work in shifts, including weekends and holidays.

Responsibilities: * Manage hotel sales team * Report on market trends & competition * Maximize revenue through strategic planning * Meet sales targets consistently * Coordinate with operations & contracting departments Health insurance Annual bonus

CAREER INNOVATORS (CITA) is Hiring Cabin Crew (Females) for Leading Airline based in Gurgaon Free Recruitment Interview Location: - 2nd Floor, Dwarka Mor Metro Station, Opposite Metro Pillar No. 766, New Delhi 110059 (Landmark: Above Yes Bank) CAREER INNOVATORS ( CITA ) is a Authorized Consultant for the Airlines, so no body has to pay any Recruitment Charges before or After the Selection. Age-18 to 26 Years Job Location Gurgaon For Telephonic Round, Call: +91 85888 53888 Send Resume & Full-Length Photos on WhatsApp: +91 8588853888 Eligibility Criteria: Age : 18 26 Years Height requirements : 155 cm for females and 173 cm for males Education : 10+2 (Intermediate) or Graduate Language : Excellent communication in English & Hindi Appearance : No visible tattoos or scars Passport : Must have a valid Passport or Applied Receipt NOTE :- CAREER INNOVATORS ( CITA ) also has his own Training Academy as well, but this Position for Cabin Crew is for the direct Jobs not for TRAINING. To know more you can visit our website on www.careerinnovators.com You Can Directly Visit at Below Mentioned address with your Resume and Pictures Time - 10:00 Am to 5:00 Pm CAREER INNOVATORS ( CITA) 2nd Floor, Dwarka Mor Metro Station,Opposite Metro Pillar No 766,New Delhi - 110059,Land Mark Above Yes Bank

SUMMARY Guest Relations Agent A Guest Relations Agent plays a crucial role as the main point of contact for guests throughout their stay. They are responsible for delivering personalized service and ensuring guests have a memorable experience. The primary objective is to elevate guest satisfaction and address any issues in a timely and professional manner. Responsibilities: Warmly and professionally greet and welcome arriving guests. Assist with seamless check-in and check-out processes. Provide comprehensive information about hotel services, local attractions, and travel directions. Demonstrate patience and problem-solving skills when handling guest complaints and requests. Proactively address service issues based on guest feedback. Collaborate with various departments such as housekeeping, concierge, and room service to ensure guest satisfaction. Maintain accurate guest records using the Property Management System (PMS). Organize special services including birthday setups, airport transfers, and wake-up calls. Provide extra attention to detail for VIP and repeat guests. Actively promote hotel services, amenities, and upgrades as appropriate. Requirements Requirements: Proven experience in a customer service or hospitality role. Excellent communication and interpersonal skills. Strong problem-solving abilities. Familiarity with Property Management Systems (PMS) is a plus. Ability to remain calm and professional in high-pressure situations. Flexibility to work in shifts, including weekends and holidays.

he Banquet Manager job description template is a document detailing the roles and responsibilities of a banquet manager. It outlines the duties of this job and describes the qualifications necessary to work in this role

SUMMARY Guest Relations Agent A Guest Relations Agent plays a crucial role as the main point of contact for guests throughout their stay. They are responsible for delivering personalized service and ensuring guests have a memorable experience. The primary objective is to elevate guest satisfaction and address any issues in a timely and professional manner. Responsibilities: Warmly and professionally greet and welcome arriving guests. Assist with seamless check-in and check-out processes. Provide comprehensive information about hotel services, local attractions, and travel directions. Demonstrate patience and problem-solving skills when handling guest complaints and requests. Proactively address service issues based on guest feedback. Collaborate with various departments such as housekeeping, concierge, and room service to ensure guest satisfaction. Maintain accurate guest records using the Property Management System (PMS). Organize special services including birthday setups, airport transfers, and wake-up calls. Provide extra attention to detail for VIP and repeat guests. Actively promote hotel services, amenities, and upgrades as appropriate. Requirements Requirements: Proven experience in a customer service or hospitality role. Excellent communication and interpersonal skills. Strong problem-solving abilities. Familiarity with Property Management Systems (PMS) is a plus. Ability to remain calm and professional in high-pressure situations. Flexibility to work in shifts, including weekends and holidays.

A restaurant manager oversees daily operations, manages staff, ensures customer satisfaction, and maintains financial performance to drive the success of the establishment

Candidate must have prior experience as Manager/ TL in a QSR/ restaurant

International voice and email usa process 5 days working 24*7 rotational shift For interview call Himanshu 9289877542 or What's up if busy

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Responsibilities: Manage reservations & guest relations Maintain high standards of hospitality Coordinate housekeeping services Oversee front desk operations Ensure SOP compliance

URGENT HIRING !!! location's : Canada , Australia , New Zealand ( Not In India ) Call & Whatsapp - +91 9650733400 Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc Visa Category : Work Visa & PR Visa Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards Preserve excellent levels of internal and external customer service Design exceptional menus, purchase goods and continuously make necessary improvements Identify customers needs and respond proactively to all of their concerns Lead F&B team by attracting, recruiting, training and appraising talented personnel Establish targets, KPI's, schedules, policies and procedures Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork Comply with all health and safety regulations Report on management regarding sales results and productivity

URGENT HIRING !!! For more information call or whatsapp - 9220850077 location's : Canada , Australia , New Zealand ( Not In India ) Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc Key Responsibilities: Ensuring the food preparation areas are clean and hygienic Washing utensils and dishes and making sure they are stored appropriately Sorting, storing and distributing ingredients Washing, peeling, chopping, cutting and cooking foodstuffs and helping to prepare salads and desserts Disposing of rubbish Organising linen laundry Cleaning the food preparation equipment, floors and other kitchen tools or areas

Seeking an experienced hospitality professional with 10+ years in hotel operations with a hotel management qualification. This opening is for leading a 22 key, 4 star standard pre-opening property in Guruvayoor with all departments. The ideal candidate must have served as an Operations Manager or General Manager in Guruvayoor or Thrissur. Responsible for leading the pre-opening setup of a new property, including team recruitment, vendor alignment, and SOP implementation. Must possess strong local knowledge of Guruvayoor and vendor networks to ensure smooth pre-launch execution. Hands-on leader with proven ability to manage end-to-end hotel operations from day one. Job Type: Full-time Benefits: Food provided Schedule: Day shift Work Location: In person,

The Head of Hospitality will play a crucial role in conceptualizing, strategizing, and delivering exceptional hospitality experiences within the company's residential complexes, clubhouses, sales galleries, and F&B outlets. As the custodian of the company's hospitality ethos, you will be instrumental in enhancing customer satisfaction, shaping brand perception, and establishing service excellence benchmarks. This leadership position underscores the strategic significance of hospitality as a key differentiator in the company's value proposition. Your responsibilities will encompass various key areas: Strategic Leadership: - Define and execute a hospitality vision that aligns with the company's premium brand positioning. - Develop long-term strategies for club operations, community engagement, and F&B service excellence. - Present hospitality performance and plans to the Board and collaborate closely with promoters on strategic initiatives. Club & F&B Operations: - Supervise the operations of clubs, lounges, sales galleries, and F&B outlets across projects to maintain consistent service quality. - Introduce and standardize Standard Operating Procedures (SOPs) across all hospitality touchpoints. - Monitor key performance indicators (KPIs) such as customer satisfaction, footfall, revenue per outlet, and operational efficiency. Customer Experience & Brand Building: - Craft distinctive resident and guest experiences that embody premium living. - Collaborate with Sales, CRM, and Marketing teams to emphasize the hospitality aspect in customer communications. - Utilize hospitality-driven engagement as a post-possession retention and referral strategy. Financial & Operational Management: - Develop and oversee annual budgets for hospitality operations. - Ensure the profitability of F&B outlets while upholding high service standards. - Implement cost control measures and efficient inventory management systems. Team Building & Vendor Management: - Establish and lead a team of high-performance hospitality professionals. - Foster a culture of continual training, upskilling, and commitment to service excellence. New Initiatives & Innovation: - Introduce innovative hospitality formats, events, and resident programs. - Stay abreast of global trends in lifestyle and community living, adapting relevant innovations. - Explore the integration of digital hospitality tools, such as concierge apps, contactless services, and loyalty programs. Qualifications: - Degree in Hotel Management. - Demonstrated success in managing the hospitality vertical of a real estate group, premium club, or hotel operations. - Profound understanding of F&B management, customer experience, and residential community dynamics. - Exceptional leadership, interpersonal, and communication skills. - Experience in collaborating with promoters and aligning with their vision. - Ability to balance premium experience delivery with financial prudence. Required Skills: - Proficiency in F&B management. - Strong leadership and communication abilities. Preferred Skills: - Experience in working with promoters. - Skill in balancing premium experience delivery with financial prudence.,

Organizational Overview: Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match. We have a Local team in 15+ countries including India, Thailand, Indonesia, Philippines, Sri Lanka, South Africa, Tanzania, Uganda, USA, and counting. Profile Overview: This Business Development Manager position is responsible for driving sales growth and managing customer relationships within a specified region. The role involves lead generation, conversion, and up-selling to existing clients, while also identifying new business opportunities.The ideal candidate will have a proven track record in sales, preferably within the hotel industry, and possess strong negotiation, communication, and presentation skills. An understanding of local market dynamics and the ability to travel are essential. Roles & Responsibilities Responsible for managing Regional current customers and understanding their queries. Proactively generate local Leads and follow up with HOT & WARM leads to convert into the business. Continuous business planning for up-sales with existing customers. Keeping given the customer escalations would be able to suggest the changes and amendments required in the Product. Planned traveling throughout the region and suggested better planning for the business operations understanding local requirements. Develop effective working relationships with customers through regular meetings and identify and obtain further sales and business development opportunities. Work with and Group marketing to develop marketing campaigns to support Sales Strategy. Generate new business and raise awareness of other company products. Work with and expand the current prospect database within specified business sectors to generate effective leads & exceed sales targets for the business. Timely & effective report generation and submission to the Line Manager. Key Competencies for the Role: Sales Expertise: Proven track record with 2+ years of experience, particularly in hospitality tech or SaaS sales, with a passion for driving revenue growth. Customer Relationship Management: Strong ability to build and maintain relationships with clients, addressing their needs and ensuring long-term satisfaction. Lead Generation & Conversion: Skilled in identifying qualified leads, cold calling, and converting opportunities into business growth. Communication Skills: Professional verbal and written communication in English and regional languages, with the ability to engage and persuade prospects effectively. CRM Proficiency: Familiarity with CRM tools to ensure accurate activity tracking and reporting. Time Management & Multitasking: Adept at managing multiple priorities, meeting deadlines, and achieving sales targets efficiently. Requirements: A minimum of a Bachelor's degree is required. At least 1 year of experience in sales, preferably in Hotel Sales, is highly desirable. Freshers with a strong interest in sales are welcome to apply. Prior experience in managing the complete sales/marketing cycle, including deal closure, is an advantage. Proven track record of success in sales. Excellent negotiation, communication, and presentation skills. Highly self-motivated with a proactive attitude. Personal vehicle, laptop, and good internet connection.

Minimum Education : 12th pass Age 18-25 yrs Only - If you are above this age criteria, kindly don't apply Note - There are no Visiting or Interview Charges for Assessment. Just Carry your Educational Documents and a Passport copy.

Age 18-25 Years Role & responsibilities Greeting and welcoming Passengers and Solving issues. Providing them with proper flight instructions Keeping a check on passengers and their safety Greeting passengers and guiding them to their respective seat Required Experience, Skills, and Qualifications: - Minimum 10+2 or a Graduate Excellent Communication skills ( Both English & Hindi), if you know other Language, will be a added advantage Outgoing personality with excellent interpersonal skills Age between 18-25 yrs.

Required Experience, Skills, and Qualifications: - Minimum 10+2 or a Graduate Excellent Communication skills ( Both English & Hindi), if you know other Language, will be a added advantage Age between 18-26 yrs.

Minimum Education : 12th pass Age 18-25 yrs Only - If you are above this age criteria, kindly don't apply