Posted:2 weeks ago|
Platform:
Work from Office
Full Time
Location: Manyata Tech Park - Bangalore
Salary: Up to 3.5 LPA
Working Days: 5 Days a Week
Week Offs: 2 Rotational Week Offs
Experience: Freshers & Experienced Candidates Welcome
Shift: Rotational Shifts (Including Night Shifts)
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We are hiring for International Voice Process Executives to join our dynamic customer support team in Bangalore. The role involves handling inbound and outbound calls, addressing customer queries, resolving issues, and ensuring high customer satisfaction.
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* Handle customer interactions professionally and efficiently.
* Provide timely solutions to customer concerns via voice support.
* Document all call information according to standard operating procedures.
* Follow communication scripts when handling different topics.
* Ensure a positive customer experience in every interaction.
* Meet performance metrics such as quality, call handling time, and customer satisfaction.
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* Education: Minimum 12th Pass / Any Graduate / Undergraduate.
* Experience: Both Freshers and Experienced candidates can apply.
* Excellent Communication Skills in English (verbal and written).
* Basic computer knowledge and typing skills.
* Willing to work in rotational shifts and rotational week offs.
Mind Click Co
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