Hostess

Job Title: HostessDepartment: Food & Beverage / Front of HouseReports To: Restaurant Manager / Floor SupervisorJob Purpose:

To create a warm and welcoming first impression for guests, manage reservations and seating, and ensure smooth guest flow while reflecting the Japanese and Korean culture of hospitality (Omotenashi).

Key Responsibilities:

• Greet guests warmly with courtesy and professionalism in line with Japanese and Korean hospitality traditions.
• Manage reservations, walk-ins, and waitlists efficiently.
• Escort guests to their tables and provide menus.
• Coordinate with service staff to ensure timely table turnover and smooth dining flow.
• Handle guest inquiries about menu, beverages, or restaurant concept with accuracy.
• Maintain the reception and entrance area neat, tidy, and inviting.
• Assist in guest relations, handle minor complaints, and escalate when necessary.
• Update the reservation system and maintain accurate guest records.
• Support restaurant promotions, special events, and VIP guest handling.
• Follow grooming standards and maintain a polished professional appearance.

Requirements:

• Prior experience as a Hostess/Guest Relations preferred (hospitality industry).
• Pleasant personality, confident communication, and strong interpersonal skills.
• Knowledge/interest in Japanese and Korean dining culture is a plus.
• Ability to multitask and remain calm under pressure.
• Flexible to work evenings, weekends, and holidays.

Growth Opportunity:

• Training in Japanese & Korean hospitality service standards.
• Career progression into Guest Relations Executive or Floor Supervisor roles.

Job Type: Full-time

Pay: ₹13,000.00 - ₹18,000.00 per month

Benefits:

• Flexible schedule
• Food provided
• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Provident Fund

Work Location: In person