Hostess

GRE / Hostess

Burma Burma Restaurant & Tea Room (A Division of Hunger Pangs Pvt Ltd).

Experience: 1-5 Years

Location: Fort & BKC, Mumbai

Job Description

· Greets warm welcome and farewell to all guests visiting the outlet.

· Ensures availability of neat and clean menus for all guests, at all times.

· Takes and maintains records of reservation and co-ordinates seating and distribution of guests in the outlet.

· Responsible for all telephonic communication between the guest and the outlet.

· Provides accurate information / recommendations to guests on any queries regarding F & B, restaurant, local area etc.

· Actively elicits guest feedback and takes appropriate responsive action.

· Responsible for maintaining necessary documentation and records in the outlet (E.g., Logbook, guest history cards, etc.)

· Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.

· Creates a positive work environment for all employees at the Restaurant.

· Provide accurate wait times and monitor waiting lists.

· Maintain a clean reception area.

· Cater to guests who require extra attention (e.g., children, elderly)

· Assists wait staff as needed.

Job Types: Full-time, Permanent, Fresher

Pay: ₹16,000.00 - ₹24,000.00 per month

Benefits:

• Food provided
• Leave encashment
• Paid time off
• Provident Fund

Work Location: In person