Hostel Manager - PSG Institutions

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Job Summary:

The College Hostel Manager is responsible for the efficient and effective management of hostel facilities, ensuring a safe, secure, and homely environment for students. The role involves planning, supervising, and coordinating all hostel-related activities, including student welfare, discipline, safety, maintenance, and administration, while fostering a supportive residential community.

Key Responsibilities:

• Manage day-to-day hostel operations including admissions, room allotment, and student occupancy records.
• Maintain accurate documentation of hostel residents, staff details, and inventory of hostel assets.
• Develop and enforce hostel policies, rules, and regulations in line with college standards.
• Ensure smooth check-in/check-out process for students.
• Ensure the safety, comfort, and well-being of all hostel residents.
• Counsel students on hostel-related concerns, addressing grievances and resolving conflicts.
• Enforce discipline among students while promoting respect, cooperation, and harmony.
• Organize orientation programs for new residents and periodic student welfare meetings.
• Supervise security personnel and ensure round-the-clock safety of residents and property.
• Implement fire safety measures, first-aid facilities, and emergency preparedness drills.
• Handle crises such as medical emergencies, conflicts, or accidents promptly and effectively.
• Oversee housekeeping staff to maintain cleanliness and hygiene in hostel premises.
• Conduct regular inspections of rooms, common areas, bathrooms, and utilities.
• Coordinate with the maintenance team for timely repair of electrical, plumbing, and infrastructure issues.
• Ensure availability of water supply, power backup, and waste management systems.
• Prepare and manage hostel budgets, including allocation for maintenance, staff, and supplies.
• Monitor and control expenses, ensuring cost-effective hostel operations.
• Maintain records of hostel fees, fines, and deposits in coordination with the accounts department.
• Supervise wardens, caretakers, housekeeping, security, and kitchen staff.
• Assign duties, monitor performance, and provide training to hostel staff.
• Ensure staff adherence to work schedules, discipline, and hostel standards.
• Act as a bridge between hostel residents and college management.
• Prepare and submit periodic reports on hostel occupancy, expenses, maintenance, and student issues.
• Maintain transparent communication with parents/guardians regarding student welfare when required.
• Organize recreational, cultural, and awareness programs for hostel students.
• Encourage participation in extracurricular activities and foster a positive hostel culture.
• Promote values of responsibility, teamwork, and mutual respect among hostel residents.
• Graduate/Postgraduate in Management, Administration, Social Work, or Hospitality.
• Strong leadership, decision-making, and people-management skills.
• Good communication skills in English and local language.
• Ability to handle student counseling, conflict resolution, and emergency situations.
• Familiarity with safety standards, hostel regulations, and IT-based record systems.

Flexible, approachable, and student-focused with high levels of integrity.

Desired Candidate Qualification

• Strong leadership and people management skills
• Discipline and conflict resolution abilities (especially when managing students)
• Knowledge of safety, hygiene, and health standards
• Good communication skills (English + regional language)
• Ability to manage budgeting, food arrangements, housekeeping, and maintenance
• Familiarity with statutory compliance related to hostels (fire safety, labour laws, etc.)
• Minimum 35 years of experience in hostel administration / facility management / hospitality industry.
• Prior experience in handling students, staff, or large residential facilities is highly desirable.