Hostel Incharge

We are looking to hire Hostel Incharge's who will be involved in overseeing daily operations of our campus hostels and mess facility, ensuring high standards of hygiene, resident satisfaction, and process efficiency. It requires strong coordination, resource management, and team leadership to maintain seamless hospitality services while driving continuous improvement.

Key Responsibilities:

Operations Management:

• Oversee daily operations of two hostels and the mess facility, ensuring adherence to SOPs and SLAs.
• Take ownership of hostel and mess activities to ensure smooth functioning.

Process Improvement:

• Identify and implement innovative solutions to optimize operational efficiency.
• Introduce best practices to enhance resident experience and streamline processes.

Resident Experience:

• Maintain high standards of hygiene, cleanliness, and comfort.
• Address student concerns promptly to ensure satisfaction.

Team Coordination:

• Work with housekeeping, maintenance, and mess teams for seamless operations.
• Train staff on hospitality standards and compliance periodically.

Resource Management:

• Manage inventory and ensure timely procurement within budget constraints.

Performance Monitoring:

• Track key performance metrics and prepare periodic reports for management.

Compliance:

• Ensure adherence to safety, health, and regulatory guidelines.

Additional Duties:

• Organize events for hostel residents and gather feedback for continuous improvement.

Requirements:

• Pursuing or recently completed a degree in Hotel Management, Hospitality, or a related field.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proactive and detail-oriented with a problem-solving mindset.
• Willingness to work flexible hours when required.