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Host / Hostess

Host / Hostess

Rpm.Ajs

1 - 31 years

2 - 3 Lacs

gachibowli hyderabad

Posted:1 day ago| Platform: Apna logo

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Skills Required

flow coordination management

Work Mode

On-site

Job Type

Full Time

Job Description

A restaurant hostess is responsible for greeting guests, managing reservations, and seating diners while ensuring a positive first impression. Key duties include welcoming guests, providing accurate wait times, answering phones, and coordinating with servers to manage the dining room's flow efficiently. They also maintain a clean and organized host stand and may handle light tasks to assist other staff, like distributing menus. Guest reception and experience Greeting guests: Warmly welcome customers as they arrive and create a positive first impression. Escorting and seating: Lead guests to their assigned tables and present menus. Managing waitlists: Provide accurate wait times for walk-ins and manage the waiting list. Assisting guests: Handle inquiries, special requests, and dietary restrictions. Saying goodbye: Thank guests for their visit as they leave and invite them to return. Reservations and coordination Managing reservations: Take, record, and organize reservations via phone or online systems. Table management: Seat guests according to the seating chart, pacing needs, and table availability. Staff coordination: Communicate with servers and the manager to ensure a smooth flow of guests and balance workload across sections. Answering phones: Handle all incoming calls to manage reservations and answer questions. Maintaining the front of house Keeping the host stand clean: Ensure the host stand area is tidy, organized, and well-maintained. Maintaining cleanliness: Keep the waiting area and entrance clean and presentable. Managing supplies: Keep menus and other necessary supplies organized and stocked.

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Host / Hostess