Customer Relationship Executive (Hospitality) nirvana_association

3.0 - 13.0 years

0 Lacs

raipur

On-site

The role of a Hospitality Incharge involves greeting guests warmly and ensuring a smooth check-in and check-out process. You will be responsible for maintaining regular communication with guests before, during, and after their stay to ensure their satisfaction. Addressing guest queries, concerns, or complaints promptly and professionally is a key aspect of this role. Additionally, you will maintain detailed guest records, preferences, and history to personalize service. Collaboration with the front office, housekeeping, and other departments is crucial to ensure seamless service delivery. Upselling services such as spa packages, tours, or dining experiences to enhance guest satisfaction will...

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Operations Manager The Lanswood Estate

4.0 - 8.0 years

0 Lacs

lansdowne, uttarakhand

On-site

As an Operations Manager at The Lanswood Estate, a boutique resort located in Lansdowne, Uttarakhand, you will play a crucial role in ensuring the seamless daily operations of the property and delivering exceptional guest experiences. Your responsibilities will include overseeing front desk operations, supervising housekeeping and support staff, addressing guest concerns promptly, and maintaining the overall presentation and cleanliness of the property. You should have at least 5 years of experience in hospitality operations or property management, possess strong leadership and communication skills, and showcase the ability to solve problems with a guest-first approach. It is essential that ...

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Guest Services officer - Front Office Destination Hotels

1.0 - 3.0 years

1 - 3 Lacs

Goa, India

On-site

Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer - Guest Service Centre is responsible to contribute to the smooth and efficient running of the Guest Service Centre within the Rooms Division and for facilitating efficient communications for both guests and staff both within the hotel and for external communications. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 1 year work experience in hotel operations / Energetic and passionate individuals who are interested in making a career in hospitality are also welcome to apply. Good customer service, communicat...

Posted 2 months ago

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Guest Relations Executive (project site based) RC Project Consultancy

1.0 - 2.0 years

3 - 4 Lacs

Hyderabad

Work from Office

Job brief Responsibilities Welcoming guests in a friendly and professional way Attend to Guests and answer their inquiries Provide information about Project , amenities, area and other to promote services Anticipate guest needs and build rapport with customers Offer assistance with certain tasks like follow up with Customers who visited oR are interested in the Project. Address customer complaints and escalate to Guest Relations Manager when needed Record information in the logbook daily. Requirements and skills Proven experience as a Guest Relations Officer Familiarity with hospitality industry standards Proficiency in English; knowledge of local languages is a plus Computer literacy A cust...

Posted 3 months ago

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Personality Development/Hospitality Trainer (Aviation Institute)|| Lko Skilled India Placement Services Lucknow

12.0 - 20.0 years

5 - 9 Lacs

Lucknow

Work from Office

Sessions on Leadership, Attitude Johari window, SWOT Analysis Communication, Emotional Intelligence Front office, Reservation, Guest Track, Hospitality Software Fidelio/Opera, F&B Service, Dining Etiquettes, Table Manners & layout SIPS : 9793664477 Required Candidate profile 3 yrs Degree/Diploma in Hotel Management for Hospitality Trainer & Graduate for PD trainer Travelling is required age 35-50 Yrs with 12 - 20 Yrs exp in a 5 star Hotel / Institute on the same profile

Posted 3 months ago

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