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3.0 - 7.0 years
0 Lacs
maharashtra
On-site
Job Description: You should have excellent experience in various aspects of front office operations in different types of hotels, including reservation procedures and guest tracking. Proficiency in hospitality software such as Fidelio and Opera is essential. Your expertise should also extend to F&B service, banquets, dining etiquettes, table manners, and table layout. Knowledge of housekeeping operations is crucial, as well as a basic understanding of the French language and related terms. Familiarity with different types of menus, F&B production, menu planning, and alcoholic and non-alcoholic beverages is required. You should also have knowledge of various types of cutlery, room servicing, ...
Posted 2 weeks ago
1.0 - 5.0 years
2 - 3 Lacs
udaipur, rajasthan, india
On-site
We are seeking a dedicated Guest Relations Executive (GRE) for our luxury hotel in Jawai, Rajasthan. The ideal candidate will ensure an exceptional guest experience by providing high-quality service and addressing any needs or concerns during their stay. Salary: 15 - 25k Location: Jawai, Rajasthan Experience: 1 - 5 years Food and Accomdation Avaliable Responsibilities Welcome guests with a warm and friendly demeanor Assist guests with check-in and check-out processes Respond to guest inquiries and resolve complaints in a timely manner Coordinate with housekeeping and maintenance to ensure guest satisfaction Provide information about hotel services and local attractions Handle reservations an...
Posted 1 month ago
3.0 - 13.0 years
0 Lacs
raipur
On-site
The role of a Hospitality Incharge involves greeting guests warmly and ensuring a smooth check-in and check-out process. You will be responsible for maintaining regular communication with guests before, during, and after their stay to ensure their satisfaction. Addressing guest queries, concerns, or complaints promptly and professionally is a key aspect of this role. Additionally, you will maintain detailed guest records, preferences, and history to personalize service. Collaboration with the front office, housekeeping, and other departments is crucial to ensure seamless service delivery. Upselling services such as spa packages, tours, or dining experiences to enhance guest satisfaction will...
Posted 2 months ago
4.0 - 8.0 years
0 Lacs
lansdowne, uttarakhand
On-site
As an Operations Manager at The Lanswood Estate, a boutique resort located in Lansdowne, Uttarakhand, you will play a crucial role in ensuring the seamless daily operations of the property and delivering exceptional guest experiences. Your responsibilities will include overseeing front desk operations, supervising housekeeping and support staff, addressing guest concerns promptly, and maintaining the overall presentation and cleanliness of the property. You should have at least 5 years of experience in hospitality operations or property management, possess strong leadership and communication skills, and showcase the ability to solve problems with a guest-first approach. It is essential that ...
Posted 3 months ago
1.0 - 3.0 years
1 - 3 Lacs
Goa, India
On-site
Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer - Guest Service Centre is responsible to contribute to the smooth and efficient running of the Guest Service Centre within the Rooms Division and for facilitating efficient communications for both guests and staff both within the hotel and for external communications. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 1 year work experience in hotel operations / Energetic and passionate individuals who are interested in making a career in hospitality are also welcome to apply. Good customer service, communicat...
Posted 4 months ago
1.0 - 2.0 years
3 - 4 Lacs
Hyderabad
Work from Office
Job brief Responsibilities Welcoming guests in a friendly and professional way Attend to Guests and answer their inquiries Provide information about Project , amenities, area and other to promote services Anticipate guest needs and build rapport with customers Offer assistance with certain tasks like follow up with Customers who visited oR are interested in the Project. Address customer complaints and escalate to Guest Relations Manager when needed Record information in the logbook daily. Requirements and skills Proven experience as a Guest Relations Officer Familiarity with hospitality industry standards Proficiency in English; knowledge of local languages is a plus Computer literacy A cust...
Posted 4 months ago
12.0 - 20.0 years
5 - 9 Lacs
Lucknow
Work from Office
Sessions on Leadership, Attitude Johari window, SWOT Analysis Communication, Emotional Intelligence Front office, Reservation, Guest Track, Hospitality Software Fidelio/Opera, F&B Service, Dining Etiquettes, Table Manners & layout SIPS : 9793664477 Required Candidate profile 3 yrs Degree/Diploma in Hotel Management for Hospitality Trainer & Graduate for PD trainer Travelling is required age 35-50 Yrs with 12 - 20 Yrs exp in a 5 star Hotel / Institute on the same profile
Posted 5 months ago
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