Hospitality Delivery Partner

About the job

• ITC Infotech is hiring for Hospitality Delivery Partner- Bangalore & Kolkata.
• At least 10 years in Hospitality and/ or Travel Industry domain out of 20+ years overall experience.
• Experiences in delivery and growth of $15M+ ACV portfolio
• Exposure to North America and UK/ Europe geographies
• Specialization/ depth in any one or more Hospitality and/ or Travel portfolio areas like PMS, CRS, POS, Distribution, CRM/ CDP, Loyalty, Digital

Growth orientation:

• Anchored new growth opportunities, driven solutions as part of growth opportunities amounting to single deal TCV of $5M+.
• Nurtured new growth opportunities, built GTM approach, and developed winning solutions to close on opportunities.
• Proven experience in proposal presentation and defense.
• Exposure in dealing with and managing partnerships.
• Ability to visualize, define disruptive business and delivery models using automation and AI.
• Experience in running workshops with diverse client and provider communities.

Delivery orientation

• Managed distributed team of 200+ across geographies/ regions.
• Proven background in handling customers directly as part of ongoing delivery.
• Proven experience in service modernization in existing delivery tracks, and driving delivery transformation using automation and AI.
• Managing delivery discipline, talent supply chain and operations.
• Built and nurtured winning teams, experience in delivering business outcomes.

Certifications:

• Agile/ SAFe/ PMP certifications in project management/ product management.
• Cloud/ AI or GenAI certifications will be an added plus.