Hospital receptionist

Job Description

Hospital Receptionist - Divine Grace Hospital, Medahalli, KR Puram Divine Grace Hospital, a patient-focused healthcare facility in Medahalli, KR Puram, is looking for a friendly and organized Hospital Receptionist to be the first point of contact for our patients and visitors. You'll play a key role in creating a welcoming and efficient environment. Key Responsibilities: Welcome and assist patients and visitors with a positive and empathetic attitude. Manage appointments , check-ins, and check-outs efficiently. Answer phone calls , direct inquiries, and provide accurate information. Handle patient registration , including collecting necessary personal and insurance details. Process payments and manage billing inquiries. Maintain accurate patient records and ensure data confidentiality. Coordinate with various hospital departments to facilitate smooth patient flow. Keep the reception area tidy and organized. Qualifications: High school diploma or equivalent; a degree in a relevant field (e.g., Office Administration) is a plus. Proven experience in a front desk, receptionist, or customer service role, preferably in a healthcare setting. Excellent communication and interpersonal skills. Proficient in basic computer skills and office software; experience with hospital management systems (HMS) or electronic health records (EHR) is an advantage. Strong organizational abilities and attention to detail. Ability to handle stressful situations with professionalism and calm. Fluency in English and Kannada is highly preferred. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹16,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Language: English (Preferred) Work Location: In person