Home Consultant

The key purpose of the role of the Home Consultant is to accurately gauge customer requirements, provide client-centric design solutions, increase profit maximization through studio sales, and lead the market penetration and customer conversations across B2C, B2B, and channel partner requirements. As a Home Consultant, you will be responsible for managing walk-in customers, assisting customers in exploring the product catalogue, and providing consultation in the selection of products. Your role will include achieving all business milestones such as conversions and sales, meeting set targets, and driving studio business growth by generating B2B orders through client meetings. You will also be responsible for conducting customer engagement activities to enhance awareness and footfalls. Additionally, your responsibilities will involve preparing daily sales reports to evaluate the store's performance against sales targets, handling daily store activities, maintaining the studio, ensuring visual merchandise consistency with Pepperfry Studio norms and SOPs. To excel in this role, you should possess excellent communication, presentation, and negotiation skills. Strong client service and relationship-building skills are essential, along with problem-solving abilities to provide alternative solutions. Being detail-focused, executing with excellence, and taking ownership of outcomes are key competencies required for this position. Desired skills and competencies for this role include having strong listening skills, being a collaborative team player who can work independently and with the team, and demonstrating strong professional work ethics. You should be customer and solution-oriented, able to build rapport with both external and internal clients, and have the ability to quickly develop knowledge of new markets.,