HOD

Job Opening: Female Head of Department (HOD) – Hospitality Sector
Location: Kalyani, West Bengal
Company: Aryanaa Group (Hotel Division)

Position Overview:

We are seeking an experienced, dynamic, and dedicated Female Head of Department (HOD) to lead and oversee departmental operations in our hospitality division. The ideal candidate must have a strong background in hotel management, leadership experience, and the ability to maintain high standards of customer service, team performance, and operational excellence.

Key Responsibilities:

• Lead and manage departmental staff to ensure smooth day-to-day hotel operations.
• Supervise front office, housekeeping, F&B services, and guest relations as per departmental assignment.
• Maintain guest satisfaction by ensuring top-quality service and prompt resolution of guest concerns.
• Coordinate with other departments for seamless interdepartmental functioning.
• Train and mentor team members to achieve operational goals and service excellence.
• Ensure compliance with health, hygiene, and safety standards.
• Monitor departmental budgets, resource allocation, and cost control.
• Conduct regular team meetings, performance reviews, and implement process improvements.

Required Qualifications:

• Bachelor's or Diploma in Hotel Management or Hospitality.
• Minimum 5+ years of experience in the hospitality industry, with 2+ years in a supervisory or HOD role.
• Strong leadership, interpersonal, and organizational skills.
• Proficiency in hospitality management software and operations tools.
• Fluency in English, Hindi, and Bengali preferred.
• Female candidates only (as per role requirement).

What We Offer:

• Competitive salary and incentives
• Supportive and professional work environment
• Opportunities for growth within the Aryanaa Group
• Staff meals and accommodation (if required)

To Apply:
Send your updated CV to: careers@aryanaagroup.in
Contact: +91 8777693125 | +91 8100076654
Visit: www.aryanaagroup.com

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

• Day shift

Work Location: In person