Hiring - SAP - Utilities - Pan India

5 - 10 years

13 - 23 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

Key Responsibilities

SAP Utilities Billing (IS-U Billing)

  • Configure and support end-to-end

    billing and invoicing processes

    for electricity, gas, and water utilities.
  • Handle

    rate determination, billing schemas, and billing execution

    .
  • Ensure smooth integration with

    FICA and FI modules

    .
  • Troubleshoot billing errors and performance issues.

SAP Utilities CRM

  • Implement and support

    customer interaction, service orders, and case management

    .
  • Configure

    CIC (Customer Interaction Center)

    , complaint handling, and service requests.
  • Integrate SAP CRM with

    IS-U, FICA, and Device Management

    .
  • Enhance customer experience through automation and workflow improvements.

SAP Utilities Customer Financial Management (FICA)

  • Configure

    payments, invoicing, clearing, dunning, collections, and disconnections

    .
  • Manage

    contract accounts, open item management, and mass activities

    .
  • Integrate with SAP FI for GL postings and reconciliation.
  • Support revenue accounting and regulatory compliance.

SAP Utilities Energy Data Management (EDM) & Device Management

  • Manage

    meter installation, removal, replacement, and billing-relevant device data

    .
  • Configure

    EDM profiles, time-based consumption, and interval data processing

    .
  • Handle

    smart meter integration and validation, estimation & substitution (VES)

    .
  • Ensure seamless data flow between

    DM, EDM, Billing, and FICA

    .

Required Skills & Qualifications

  • Strong hands-on experience in

    SAP IS-U Utilities module

    (Billing / CRM / FICA / EDM & DM).
  • Good understanding of

    Utilities business processes

    (Electricity, Gas, Water).
  • Exposure to

    S/4HANA Utilities or ECC IS-U

    .
  • Integration knowledge with

    FI, SD, CRM, and Middleware systems

    .
  • Experience in

    end-to-end implementation, enhancement, and production support

    projects.
  • Strong analytical, debugging, and documentation skills.

Kriti Madan

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