Hiring For Service Desk Engineer-Chennai

1 - 6 years

0 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Dear Candidate,

PFB the JD Below,

Location: Chennai

Mode: WFO

NP: Immediate or less than 30 days

Role & responsibilities

Service Desk Engineer: L1/L2 Support)

Role Summary:

2,400 tickets/month

Responsibilities

  • Provide

    L1L2 support

    for M365, Azure AD, and endpoint issues.
  • Log, categorize, and resolve incidents and service requests per SOP.
  • Escalate unresolved or recurring issues to Command Center or L3.
  • Contribute to knowledge base and AI-Ops automation candidate identification.
  • Drive first-contact resolution and excellent customer experience.

Tech Stack

gayathri.arunagiri@movate.com

Regards,

Gayathri

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Movate Technologies

Information Technology and Services

Fayetteville

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