Job
Description
Designation: Trainer - Key Account Manager E-Commerce An "e-commerce key account manager trainer" is a professional who delivers training programs specifically designed to equip individuals with the skills necessary to effectively manage key sellers accounts within an e-commerce environment, focusing on building strong relationships, driving sales growth, and optimizing performance on online marketplaces like Amazon, Flipkart, or Myntra, while navigating the unique challenges of digital commerce Roles and Responsibilities: Training the newly joined Key Account Manager Designing training modules that cover essential aspects of e-commerce key account management, including marketplace dynamics, product listing optimization, pricing strategies, promotional planning, sales analytics, and customer relationship management. Facilitating workshops, webinars, and in-person training sessions to teach key account managers how to effectively manage their assigned e-commerce accounts, including best practices for communication, negotiation, and problem-solving. Monitoring trainee progress, providing feedback, and offering personalized coaching to address individual development needs. Qualification: Graduation in any stream + Experience in E-Commerce industry in providing training to the new hires Key Account Managers Desired Candidate Profile Experience: 2-3+ Years of experience in facilitating training and handling e-com seller accounts Expectation: E-commerce expertise: Thorough understanding of online marketplace operations, seller tools, and key performance indicators (KPIs) on platforms like Amazon, Flipkart, and others. Sales and account management skills: Proven experience in managing key customer accounts, identifying sales opportunities, and closing deals. Training delivery skills: Excellent communication and presentation skills to effectively engage trainees and convey complex information. Data analysis and reporting: Ability to interpret sales data, identify trends, and utilize insights to inform strategic decisions. Customer relationship building: Understanding the importance of building strong, long-term relationships with key e-commerce clients. Strong Analytical as well as Communication skills Immediate Joiners Interested candidates can share there resume at rajesh.batto@startek.com & shriti.rani@startek.com
